Community Director

UNC Finance and Operations; Chapel Hill (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

UNC Finance and Operations seeks Community Directors to lead and coordinate residential communities housing 400-1000 undergraduates at the University. You will serve as the lead educator for students and manage facilities operations, budget, student conduct, and crisis response.

You will supervise 20-50 student staff, advise a community government, and collaborate with faculty to connect housing to academic programs. Availability for non-traditional hours during peak times is expected.

Qualifications

• Experience supervising 20–50 student staff.
• Strong supervisory, administrative, communication, and counseling skills.
• Ability to coordinate budgets, facilities operations, and crisis management.

Responsibilities

• Administrative duties, budgeting, record-keeping and timely responses to information requests.
• Serve as primary resource and point-of-contact for residents; manage crises and conduct situations.
• Oversee conferences, camps, and Summer School projects during May–August.
• Coordinate learning opportunities and advise community governments and residential learning programs.

Job description

Community Directors develop and coordinate residential communities of approximately 400-1000 predominantly undergraduate students that augment and extend the intellectual climate of the University. Community Directors serve as the lead educator for students in the community and are designated as managers of their communities; including facilities operations, budget management, student conduct, and crisis management. Community Directors assess, plan, implement, and evaluate intentional learning opportunities in the community to meet the developmental needs and learning objectives of students and staff. Community Directors have responsibility for the selection, training, evaluation, supervision and mentoring of 20-50 student staff. Community Directors are expected to have direct contact with residents, including advising a community government, providing guidance to Learning Communities where applicable, and through routine daily interactions. During their tenure, Community Directors may have the opportunity to instruct a section of the Peer Leadership in University Environments (PLUE) course. Summer Operations, as a major revenue-generating business, entails the assignment of the CD during summer months to either Summer School housing, Summer Orientation, Departmental Summer Projects, or conferences and camps.

The successful candidate has a passion for working with a diverse student population, committed to student learning and development, and strong critical thinking and problem solving skills. A successful staff member demonstrates initiative, possesses the ability to work autonomously as well as part of a team, and maintains a positive attitude. Strong supervisory, administrative, communication, and counseling skills are essential.

Community management functions include: administrative duties, budgeting, record-keeping, and timely response to requests for information; assessing and implementing changes that will connect the community to the academic functions of the University; serve as the primary resource and point-of-contact for residents in the community; manage crises, conflict, and conduct situations in the community and for areas when on-call; serve as a primary hearing officer for the community; maintain administrative and data entry functions related to the conduct process; serve as facility manager for the community, including responsibility for keys, furnishings, administrative functions, and liaison with Housekeeping and Housing Support. From May to August, provide oversight to conferences, camps, Summer School or Departmental summer projects: work in a small team with additional Community Directors to co-facilitate the supervision of student staff in joint communities. Be available to work non-traditional hours during opening and closing to accommodate check ins and check outs.

Community leadership functions include: assess needs, develop outcomes, and create intentional learning opportunities that augment and support classroom learning; develop and facilitation activities, workshops, and seminars for residents and staff; establish working relationships with faculty concerning the developmental and pragmatic skills that foster learning opportunities; select, train, supervise, and evaluate an inclusive student staff; advise and provide oversight for community governments and residential learning programs; if applicable, provide leadership, direction, and support for faculty and professional staff within the assigned community.

Demonstrate active involvement in the Department of Housing and Residential Education, the Division of Student Affairs, the University and the profession: serve as a representative of the department for issues involving student life, campus housing, and student learning opportunities; participate fully in committees and initiatives for the Residential Education Unit and the department; develop and implement a professional development plan in conjunction with a supervisor.