Community Development Specialist: Residential Improvement

City of Cleveland; Ohio; On-site; USD 42,000 - 64,000; Full time

Job summary

City of Cleveland, Department of Community Development, is seeking a CD Specialist in Residential Improvement Intake to provide administrative support, process program applications, and help coordinate housing-related initiatives within the department.

The role emphasizes data entry, documentation, reporting, and collaboration with program partners. A two-year admin experience and an associate degree are preferred; strong communication and computer skills are required.

Qualifications

• Associates Degree in Business or Public Administration preferred.
• Two years of full-time paid experience in government or private industry office administration required, or any equivalent combination of education, training and experience.
• Proficiency in office software (Microsoft Office, including Word, Excel and Outlook).
• Strong organizational, written and verbal communication skills with attention to detail.

Responsibilities

• Processing applications for program participation.
• Responding to questions, calls, and emails from the public and program partners.
• Developing and documenting procedures, program communications and documents, and correspondence.
• Conduct various analyses as requested by directors, managers, and supervisors.
• Planning and coordinating community events.
• Developing and delivering presentations.
• Conducting property visits, researching property history, planning for property improvements, acquisitions, and dispositions.
• Researching, accumulating, and generating data needed for reporting; and
• Other duties as assigned by their Director, Assistant Director and/or supervising Bureau Chief.

Skills

Office administration

Microsoft Office

Data entry

Communication

Education

Associates Degree in Business or Public Administration

Tools

Microsoft Word

Excel

Outlook

Job description

City of Cleveland, Department of Community Development, is seeking a CD Specialist in Residential Improvement Intake to provide administrative support, process program applications, and help coordinate housing-related initiatives within the department.

The role emphasizes data entry, documentation, reporting, and collaboration with program partners. A two-year admin experience and an associate degree are preferred; strong communication and computer skills are required.