Community Development Advisor

Northstar Memorial Group; Broken Arrow (OK); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Uncapped Commissions

Growth Opportunities

Supportive Environment

Job summary

A leading company in the memorial services industry is looking for a Community Development Advisor. This role involves building relationships within the community, engaging in sales of pre-need cemetery services, and ensuring exceptional customer service. The ideal candidate will have a high school diploma, a valid driver's license, and a commitment to helping families plan for their future with compassion and respect. With uncapped commission opportunities, this position offers a rewarding career path.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license and satisfactory driving record needed.
• Knowledge of federal, state, and local regulations related to the cemetery and funeral industry.

Responsibilities

• Build relationships with community groups to facilitate preplanning decisions.
• Schedule and conduct pre-planning seminars.
• Provide customer service and respond to inquiries about cemetery products.

Skills

Community Engagement

Sales

Customer Service

Administrative Skills

Knowledge of Regulations

Education

High School Diploma or equivalent

Job description

Current job opportunities are posted here as they become available.

NorthStar is seeking a dynamic Community Development Advisor (Sales) at Floral Haven in Broken Arrow, OK. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.

About the Role: Are you passionate about making a difference in your community? As a Community Development Advisor, you will play a crucial role in helping families plan for the future. You will be responsible for generating pre-need sales for cemetery property, merchandise, services, and prearranged funeral/cremation plans in your assigned market area.

Key Responsibilities:

• Community Engagement & Partnerships: Build meaningful relationships with community groups (churches, civic groups, veteran organizations, hospice, senior living, etc.) to educate and guide families in their preplanning decisions. Schedule and conduct pre-planning seminars.
• Sales & Customer appointments each week, tracked in the CRM.
• Customer Service & Inquiry Response: Provide world-class customer service with a positive attitude and a willingness to do “Whatever it takes.” Answer telephone inquiries about cemetery products and services pre-need planning.
• Administrative & Performance Tracking: Complete paperwork timely, neatly, and accurately, ensuring all contract processing requirements are met. Actively track all sales activity and ratios to measure areas of strength and improvement. Use CRM to track all contacts and ensure professional follow-up.
• Professional Development: Stay current on topics related to our profession (veteran’s benefits, social security benefits, end-of-life decisions, etc.). Attend training programs scheduled with sales leaders and regional leadership.

Qualifications:

• High School Diploma or equivalent.
• Valid driver’s license and satisfactory driving record.
• Must have reliable transportation.
• Knowledge of current federal, state, and local regulations related to the cemetery and funeral industry.

Why Join Us?

• Impactful Work: Make a difference in your community by helping families plan for the future.
• Uncapped Commissions: We do not cap the amount of commission you can make, you decide your compensation, we provide you with the training and tools to make it happen.
• Growth Opportunities: Continuous learning and professional development.
• Supportive Environment: Work with a team that values compassion, respect, and excellence.

Equal Opportunity Employer: We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.