Community Dental Home Coordinator

AltaMed Health Services; Santa Ana (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans with (

Paid Time Off & Holidays

Paid CME Days

Job summary

AltaMed Health Services in Santa Ana, CA seeks a Coordinator, Community Dental Home (CDHC) to increase access to dental care for children, perinatal patients, and adults. The role involves education, dental home referrals, and coordinating mobile units to deliver preventive and restorative services.

You will work closely with medical and dental teams to promote early oral health interventions, provide patient outreach, and support community-based programs across AltaMed clinics.

Qualifications

• High school diploma or equivalent with 1 year of customer service experience.
• Proficiency in MS Word, Excel, and Outlook; experience with Electronic Dental Records.
• Bilingual English/Spanish highly desirable; valid drivers license.
• Background DOJ/FBI clearance may be required for Mobile Units.

Responsibilities

• Coordinate dental home referrals and family education for patients.
• Assist in transportation for mobile units and on-site care delivery.
• Collaborate with CPSP, CPHW, medical and dental staff to integrate care and report on activities.

Skills

Customer service

MS Office

Electronic Dental Records

Bilingual English/Spanish

Driver's License

Education

High school diploma or equivalent

Tools

Electronic Dental Records

Job description

Grow HealthyIf you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.Job OverviewThe Coordinator, Community Dental Home (CDHC) is responsible for increas ing access to dental care for children, perinatal patients, and adults. The CDHC duties include, but are not limited to, oversight (parental/family education), dental home referral coordination, evaluation , training, onsite face-to-face with patient (PSA), transport portable dental units, and mobile driving as needed. The CDHC facilitates the availability of caries prevention and restorative services to families of young children , adults, and p erinatal patients who are affiliated with AltaMed m edical clinics without a dental home. In so doing, the CDHC facilitates referral to one of AltaMed’s d ental c linics and Dental Mobile Units . The CDHC works closely with CPSP, CPHW, m edical and dental p roviders, support staff, a dministrators, d ental supervisors, p arents, c hildren, and c ommunity members. The primary goal of the CDHC is to influence a change in culture for parents, AltaMed teams at the medical clinics, school-based programs, along the communities they serve. This role promotes early intervention for the “oral prevention program”. The CDHC increases parents’ awareness in such matters as education about anticipatory guidance, oral disease, and improves oral health outcomes for children , adults, and p erinatal patients. The CDHC reflects a standardized and coordinated process for Medical/Dental Integration, school-based program, and community-based program, including internal and external referrals. The CDHC will provide clinical preventive , restorative, and major services as needed, assist in follow-up to referrals for dental treatment, and report on activities to achieve LEM goals.Minimum RequirementsHigh school diploma or equivalent with a minimum of a 1-year of experience as a customer service agent, greeter, or receptionist role, or similar experience volunteering (AltaMed Fellow) preferred.Proficiency in MS Office applications, including MS Word, MS Excel, and Outlook, is required.Experience with the Electronic Dental Records system.Experience in Dental and FQHC preferred.Bilingual English/Spanish highly desirable.A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.Driver's License, if assigned to Mobile Units, required.Successful completion of background DOJ/FBI clearance within 30 days of hire, if assigned to Mobile Units, is required.Bilingual English/Spanish also required.Compensation$25.00 - $29.38 hourlyCompensation DisclaimerActual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.Benefits & Career DevelopmentMedical, Dental and Vision insurance403(b) Retirement savings plans with employer matching contributionsFlexible Spending AccountsCommuter Flexible SpendingCareer Advancement & Development opportunitiesPaid Time Off & HolidaysPaid CME DaysMalpractice insurance and tail coverageTuition Reimbursement ProgramCorporate Employee DiscountsEmployee Referral Bonus ProgramPet Care InsuranceJob Advertisement & Application Compliance StatementAltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.