Community Counselor/Advocate

Community Action Partnership of Lancaster County; Lancaster (Lancaster County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading non-profit organization is seeking a passionate Community Counselor/Advocate to provide essential support and counseling services to adult survivors of domestic violence. This full-time role involves direct client interaction, advocacy, and collaboration with community partners to ensure trauma-informed care. Candidates must hold a bachelor's degree, with a master's preferred, and demonstrate a commitment to social justice within a diverse and empowering environment.

Benefits

Sign-on Bonus

Medical, Dental & Vision Coverage

PTO Days banked annually

Paid Parental Leave

Tuition Reimbursement

Employer-Assisted First Time Homebuyer Program

Qualifications

• Bachelor's degree required; Master’s preferred.
• 2 years of counseling/social services experience.
• Bilingual skills strongly preferred.

Responsibilities

• Provide trauma-informed counseling/advocacy for domestic violence survivors.
• Complete client intakes and data entry accurately.
• Participate in team meetings and coverage responsibilities.

Skills

Communication

Empathy

Cultural Competence

Education

Bachelor's degree

Master’s degree in Psychology or Social Work preferred

Tools

Microsoft Office

Internet web-based applications

Job description

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Community Action Partnership of Lancaster County provided pay range

This range is provided by Community Action Partnership of Lancaster County. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $20.00/hr

Job Summary

Position Title: Community Counselor

Program: Domestic Violence Services

Classification: Non-Exempt/Full-Time

The Community Counselor provides person-centered counseling and supportive services to adult DV survivors, supporting the survivors to determine their own path and the next steps in their journey. All services are provided in a manner that is trauma-informed, culturally humble, and consistent with CAP and DVS mission, values, philosophy, and policies.

Duties/Responsibilities

Direct Client Services:

• Provide survivor-centered, trauma-informed counseling/advocacy services to survivors of domestic violence. Walk alongside survivors as they develop goal plans and determine their own path and next steps. Share information and available resources and facilitate appropriate community referrals. Develop and facilitate domestic violence education and support groups. Provide all direct services in person and/or on a virtual platform, per client request/need.
• Respond in a timely manner to referrals for counseling services. Complete client intakes and enrollments.
  
  

Data And Record-keeping

• Perform accurate and timely completion of required client data entry and case notes in secure client database. Communicate appropriate information to colleagues, supervisor and funders.
  
  

Advocacy And Collaboration

• Perform individual and systems advocacy on behalf of clients and all domestic violence survivors in the community and with partner agencies. Attend community partners meetings when appropriate.
  
  

Team Member

• Participate in team meetings. Provide coverage as part of the DVS Safe House team, including hotline/text line, front desk, and on-call, weekend and holiday coverage, as-needed/on a rotating schedule.
  
  

Additional Duties

• Complete 10 hours of continuing domestic violence/victims’ services’ education annually.
• Perform other job-related duties as requested by supervisor.
  
  

Education/Experience Requirements

• Master’s degree in Psychology, Social Work, Human Services or related field preferred; bachelor’s degree required, plus 2 years of counseling and/or social services experience.
• Commitment to providing person-centered trauma-informed services. Social justice mindset. Strong desire to participate in and promote a trauma-informed, empowering culture that celebrates diversity and promotes equity.
• Proficiency in Microsoft Office programs and internet web-based applications.
• Excellent written and verbal communications skills.
• Bilingual skills are strongly preferred.
  
  

**Please see attached for full job description**

Benefits

We value our team by uniting our employees with our mission. We offer a strong purpose with compassion for work-life balance. Below is a glimpse of our robust benefits offered:

• Sign-on Bonus
• Benefits: Medical, Dental & Vision Coverage / 403(b) Plan / Life Insurance / EAP Program
• Generous number of PTO Days banked annually
• Paid Parental Leave
• Tuition Reimbursement
• Employer- Assisted First Time Homebuyer Program
  
  

Equal Employment Opportunity

CAP provides equal employment opportunities to all qualified individuals without regard to race, gender, disability, ethnicity, religion, sexual orientation, age, citizenship, veterans status or genetic information.

Americans With Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential duties and responsibilities either unaided or with reasonable accommodation. The agency will determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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