Community Coordinator III (Atlantic Gardens)

WinnCompanies; Washington, Northern (District of Columbia, KY); Hybrid; USD 41,000 - 47,000; Full time

Job summary

WinnCompanies seeks a Community Coordinator III for Atlantic Gardens in Washington, DC. You will lead community assessments, build partnerships, coordinate resource referrals, and deliver resident services and coaching to support six outcome areas.

You will manage programs, engage residents, and coordinate MOUs with service providers, while leveraging Connect360/Apricot360 data to drive results.

Qualifications

• Requires a High School diploma or GED.
• 3–5 years of relevant work experience.
• Must have a valid driver's license and driving record as per policy.
• Ability to obtain Winn Community Coordinator Certification on hire.
• Experience with partner management and data analysis.

Responsibilities

• Create and implement an annual Connected Communities plan for the community.
• Develop a comprehensive strategy for program development and budget implications.
• Manage the property Connected Communities budget and track goals with management.
• Coordinate resources addressing six key outcomes: housing stability, employment, mobility, education, health, engagement.
• Provide direct resident services, referrals, and coaching based on assessed need.
• Establish relationships with local service providers and residents’ leadership.

Skills

Community engagement

Partnership management

Data collection

Budget tracking

Microsoft Office

Communication

Coaching

Documentation

Program development

Education

High School diploma or GED

Bachelor's in Social Work / Psychology / Community Development

Tools

Connect360

Apricot360

Job description

About this Opportunity

Connected Communities is a non-profit 501(c)3 organization dedicated to the creation and growth of community-based programs, services and public policies that support measurable outcomes and opportunities for residents of affordable and mixed-income housing communities. Connected Communities works as the backbone for collective impact in each community it supports alongside our affiliate, WinnCompanies. We help our clients, property management staff and community partners to create structured, shared goals with networks of local community partners and resident leaders; fund and implement collaborative strategies and programs.

WinnCompanies is looking for a Community Coordinator III to join our teamat Atlantic Gardens, a 108-unit affordable housing community located in Washington, D.C.

In this role, you will utilize community assessments and one-on-one coaching to establish community needs, while building a targeted network of strong community partners across Winn's outcome areas to develop and coordinate resource referrals, targeted interventions, on- and off-site programs and support, and community engagement opportunities. You will also provide concierge and administrative support to the community.

Please note that the pay range for this position is $30.00 - $34.00 per hour, depending on experience.

Additionally, the selected candidate will typically work: Monday through Friday, from 9:00 AM to 5:00 PM, with the possibility of working extended hours as needed.

Responsibilities:

• Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities.
• Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
• Manage property Connected Communities budget. Review and track goals with Property Managers and Regional Managers.
• Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement.
• Provide direct resident services assistance, program referrals, and 1-1 coaching (when necessary) to individuals and families based on assessed need.
• Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas.
• Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents.
• Utilizing Connect360 (Apricot360), collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data. Data collected through annual resident questionnaires, resident touchpoints, community programs, activities, and partner reporting.
• Data collected through annual resident questionnaires, resident touchpoints, community programs, activities, and partner reporting.
• Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
• Actively participate in professional development opportunities provided by the region, department, and Winn.

Requirements:

• High School diploma or GED equivalent.
• 3-5 years of relevant work experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Ability to obtain Winn Community Coordinator Certification upon hire.
• Demonstrated success with partner management.
• Ability to produce complex documents, perform analysis, and maintain databases.
• Ability to develop annual service plan based on documented community needs.
• Experience with computer systems, particularly Microsoft Office.
• Excellent customer service skills.
• Superb attention to detail.
• Ability to multi-task in a fast-paced office environment.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications:

• Bachelor's Degree in Social Work, Psychology or Community Development.
• HUD / RSC certification.