Community Connector & Family Support Advocate

Wellpoint-Care-Network; Milwaukee (WI); On-site; USD 25,000 - 36,000; Part time

Job summary

Wellpoint Care Network in Milwaukee, WI is seeking a Community Connect Coordinator (non-exempt, hourly) to reduce social isolation by linking people to community resources and building social capital. The role focuses on improving parenting skills, health knowledge, and self-sufficiency through outreach, education, coaching, and advocacy.

The ideal candidate will have a high school diploma and experience in service coordination with social services, plus the ability to work independently and

Qualifications

• High School Degree or equivalent required.
• Experience in relationship-building and service coordination with partners in a social services or community-facing organization required.
• Experience engaging in and assisting vulnerable families with children in their home setting required.
• Must have current and working knowledge of local neighborhood and community services.
• Ability to understand work with communities and families.
• Excellent problem-solving skills
• Proficient in the usage of computer software; e.g., Microsoft Office, Excel, Outlook, Teams, ADP.
• Must be honest, dependable, and able to meet deadlines; Self-motivated and able to work independently.
• Physical exam, drug screen, motor vehicle report, and background checks are required.
• A valid Wisconsin Driver’s License or occupational driver’s license, reliable transportation and insurance is required.

Responsibilities

• Works with staff and clients for the purpose of finding solutions and connecting with community partners to strengthen family well-being.
• Collaborates with Wellpoint staff and families to address family issues related to the program model and access to community services.
• Helps clients with scheduling, attending, and getting transportation to appointments with community agencies.
• Works with families to identify and remove barriers to accessing services.
• Assists families in obtaining knowledge and skills necessary to navigate the wealth of talents in their neighborhood, mobilize resources, and find solutions to their own problems.
• Greets new Wellpoint Care clients by providing welcome materials.
• Supports staff by making referrals to community agencies and resources, especially when families have complex needs.
• Reviews staff requests for financial support from the family stability emergency fund, gathers additional information as needed, and makes recommendations to leadership.
• Helps improve staff skills in assessing and documenting family needs in these Five Pillars of Stability for families served by Wellpoint Care.
• Conducts ongoing assessments of program needs based on program model used.

Skills

Relationship-building

Service coordination

Working with families

Problem-solving

Computer skills

Education

High School Diploma

Tools

Microsoft Office

Excel

Outlook

Teams

ADP

Job description

Wellpoint Care Network in Milwaukee, WI is seeking a Community Connect Coordinator (non-exempt, hourly) to reduce social isolation by linking people to community resources and building social capital. The role focuses on improving parenting skills, health knowledge, and self-sufficiency through outreach, education, coaching, and advocacy.

The ideal candidate will have a high school diploma and experience in service coordination with social services, plus the ability to work independently and