Community Concierge & Outreach Ambassador

Center City District; Philadelphia (Philadelphia County); On-site; USD 34,000 - 42,000; Full time

Job summary

Center City District is seeking energetic, hospitality-minded individuals to serve as Community Service Representatives on Center City sidewalks. You will provide information, assistance, and a welcoming presence to workers, residents, and visitors, while reporting safety concerns when encountered.

Responsibilities include engaging with people, troubleshooting issues, and acting as a liaison to ground floor buildings, hotels, and residential buildings.

Qualifications

• Excellent customer service skills and friendly demeanor.
• Clear communication and ability to interact with diverse people.
• Ability to work independently and with others in a team.

Responsibilities

• Greet and assist pedestrians, workers, and visitors with information and directions.
• Report public safety concerns and assist in troubleshooting issues as needed.
• Coordinate with ground floor businesses and buildings to welcome new tenants and provide help when required.

Skills

Customer service

Communication

Teamwork

Multilingual (plus)

Tools

Handheld radio

Tablet

Job description

Center City District is seeking energetic, hospitality-minded individuals to serve as Community Service Representatives on Center City sidewalks. You will provide information, assistance, and a welcoming presence to workers, residents, and visitors, while reporting safety concerns when encountered.

Responsibilities include engaging with people, troubleshooting issues, and acting as a liaison to ground floor buildings, hotels, and residential buildings.