Community Concierge: Hospitality-Driven Front Desk

The Plaza Assisted Living; Pearl City (HI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% Covered Medical, Vision, and Drug

401k plan with partial company match

Monthly Bus Pass Reimbursement

Discounted Employee Meals (Breakfast,

Tuition Reimbursement - up to $5,250

Paid on the job training

Plaza Life Wellness Programs - events

Internal growth opportunities - weLove

Job summary

The Plaza Assisted Living in Pearl City is hiring a Concierge to be the face of our community, welcoming potential residents and guests while supporting front-desk communications and sales efforts.

You'll manage calls, keep the Bistro stocked, and perform general administrative duties to maintain a warm, inviting atmosphere. Requires a high school diploma or GED and proven customer service experience in hospitality or related fields.

Qualifications

• High school diploma or GED is required and preferred for this role.
• Proven experience in customer service is required with strong communication skills.
• Good judgment, problem solving and organizational abilities are essential.

Responsibilities

• Warmly greet potential residents, families and visitors to create a welcoming atmosphere.
• Manage internal and external calls, take messages, and provide information to support sales/marketing inquiries.
• Monitor the Bistro area to ensure refreshments are stocked and space remains welcoming.
• Perform general administrative duties to maintain smooth front-desk operations.

Skills

Customer service

Front desk

Hospitality

Communication skills

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Plaza Assisted Living in Pearl City is hiring a Concierge to be the face of our community, welcoming potential residents and guests while supporting front-desk communications and sales efforts.

You'll manage calls, keep the Bistro stocked, and perform general administrative duties to maintain a warm, inviting atmosphere. Requires a high school diploma or GED and proven customer service experience in hospitality or related fields.