Community Center Coordinator (full-time)

City of Shoreview, MN; Shoreview (MN); On-site; USD 57,000 - 62,000; Full time

Job summary

The City of Shoreview, MN is seeking a full-time Community Center Coordinator to oversee daily operations of the Fitness & Community Center, including service desk, rentals, and guest services. You will assist with memberships, programs, and event coordination in a busy multi-functional facility.

The role requires strong customer service, organizational skills, and the ability to supervise part-time staff. A valid driver's license and the ability to lift 50 pounds are required.

Qualifications

• High school diploma or equivalent
• 6 months managerial experience
• 1 year supervisory experience
• Ability to lift and move 50 pounds
• 1 year customer service experience
• Valid driver's license and satisfactory motor vehicle report
• Associate degree or higher in Sports Facilities Management, Business Management, or closely related field
• Additional managerial experience in health club/fitness facilities or YMCA is a plus
• Current CPR and First Aid certifications are desirable

Responsibilities

• Assist day-to-day operations of the Community Center including service desk, concessions, fitness center, memberships, rentals, and customer service.
• Provide information and assistance to guests and staff including membership information, rates, programs, and resolving problems and complaints.
• Coordinate rental events such as weddings, corporate events, receptions, and birthdays; market the facility and manage room/equipment setups and payments.
• Lead, schedule and supervise part-time Community Center staff.
• Perform daily building inspection walk-throughs and inventory checks.

Job description

The City of Shoreview is now hiring a full-time Community Center Coordinator to work in our active Fitness & Community Center. We serve over 500,000 visitors a year in our multi-functional facility. This position is key to providing quality service to a wide variety of customers through our fitness center and banquet/meeting room facilities. The purpose of this position is to assist with the everyday management of the facility.

• Assist with the day-to-day operations of the Community Center including service desk, concessions, fitness center, memberships, rentals, and customer service. (Pool is managed by other staff.)
• Provide information and assistance to guests and staff including membership information, rates, programs, and resolving problems and complaints.
• Work with rental events such as weddings, corporate events, receptions, dinners, and birthday parties; market facility by providing tours, pricing & amenity information to potential clients; provide customer service including room & equipment set‑ups, assuring fulfillment of contract terms, collecting final payments, resolving event problems, and reviewing rooms/kitchen for damage after events.
• Leading, scheduling and supervising part‑time Community Center staff.
• Perform daily building inspection walk‑throughs and inventory checks.
• Write daily work reports, maintain work records, balance cash drawers, and other administrative functions.
• Perform in accordance with appropriate safety & security procedures.
• Other duties and special projects as assigned.

This list is not intended to include all essential job functions, but is representative of the typical job duties.

Note: This position requires regular and reliable attendance, the ability to concentrate and manage multiple priorities with frequent interruptions, attention to detail and organization, ability to use initiative and exercise good judgment, strong written and verbal communication skills, strong customer service skills, and the ability to work well with others.

Minimum Qualifications

• High school diploma or equivalent
• 6 months managerial experience
• 1 year supervisory experience
• Ability to lift and move 50 pounds
• 1 year customer service experience
• Valid driver’s license and satisfactory motor vehicle report

Desired Qualifications

• Associate degree or higher in Sports Facilities Management, Business Management, or closely related field
• Additional managerial experience, including experience in a health club, fitness center, community center w/fitness facilities or YMCA
• Additional supervisory experience
• Additional customer service experience
• Banquet/facility rental experience
• Current CPR and First Aid certifications

Hours

WINTER HOURS

• Sunday - 12:15 pm - 8:15 pm
• Monday - 11 am - 7 pm
• Tuesday - 11 am - 7 pm
• Wednesday - 11 am - 7 pm
• Thursday - 11 am - 7 pm

SUMMER HOURS

Week 1

• Monday - 11 am - 7 pm
• Tuesday - 11 am - 7 pm
• Wednesday - 11 am - 7 pm
• Thursday - 11 am - 7 pm
• Friday - 11 am - 7 pm

Week 2

• Sunday - 12:15 pm - 8:15 pm
• Monday - 11 am - 7 pm
• Tuesday - 11 am - 7 pm
• Wednesday - 11 am - 7 pm
• Thursday - 11 am - 7 pm

Hiring Wage Range

$27.17 - $29.95 per hour depending on experience. (2026 full wage range: $27.17 - $36.27 per hour)

Deadline

Open until filled. First consideration given to applications received by October 4, 2026.

SUPERVISION OF OTHERS

Yes, associate employees.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Employee is frequently required to stand, walk, reach with hands and arms, use hands and fingers dexterously, bend, stoop, kneel, crouch, and move throughout the facility in the performance of the job. The employee will be required to lift, carry, push, and pull supplies, equipment, furniture, and other objects weighing up to 50 pounds, particularly when assisting with event and room setups. The physical and environmental hazards and risks associated with the job can be characterized as moderate due to the physical nature of the work, frequent interaction with the public, movement throughout the facility, and potential exposure to crowded, noisy, or active recreational and event areas.

The City of Shoreview is an Equal Opportunity Employer. We are committed to building a culturally diverse workforce and encourage all qualified candidates to apply.

In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer.