Community Case Worker: Outreach & Recovery Navigator

Brown University Health; Charlestown (RI); On-site; USD 28,000 - 45,000; Full time

Job summary

Brown University Health seeks a dedicated case manager to provide clinical interventions, care coordination, and outreach to adults with serious mental illness in home, community, and office settings in Charlestown, RI.

Under supervision of the Program Manager, you will assess needs, navigate resources, teach skills, document in EMR, and coordinate treatment with a multidisciplinary team while supporting patients’ insurance, housing, employment, and social supports.

Qualifications

• Associate’s degree in human services required; bachelor’s degree preferred.
• Experience or interest working with individuals living with mental illness, substance use disorders, or psychosocial stress.
• Bilingual fluency in Spanish/English or other critical language preferred.

Responsibilities

• Provides clinical interventions such as needs assessment, resource navigation, skill teaching, and care coordination to adult clients in community support program.
• Assertively engages and builds motivation in clients to engage in treatment services.
• Provides majority of services in community settings, which may include homes, businesses, or outdoor spaces.
• Transports clients in personal vehicle as clinically appropriate.
• Completes detailed, accurate, and timely documentation in the electronic medical record for all services provided following established protocols.
• Provides ongoing assessment of client’s functional status and progress toward treatment goals and ensures changes are integrated into treatment plan.
• Assists clients in obtaining and utilizing insurance and other benefits, medical care, employment, housing, and social support network.
• Assists clients in skill building for activities of daily living (ADLs) to increase and stabilize level of functioning.
• Conducts screenings and assessments within scope, and develops interventions for assessed needs.
• Provides psychoeducation to clients and their family members on mental illness, substance use, community resources, and other topics to increase adherence to treatment plan and increase client functioning.
• Participates in supervision, team conferencing, department, and agency meetings.
• Coordinates, and monitors treatment services for assigned cases, which includes but is not limited to: Participating in treatment planning with client and interdisciplinary team and ensuring treatment plan is updated and implemented following established protocols.
• Assists with discharge planning and coordination with other treatment providers.
• Utilizes data tools to ensure screenings and documentation are completed correctly and on time following established protocols.

Skills

Experience with mental illness clients

Bilingual Spanish/English

Education

Associate’s degree in human services

Bachelor’s degree in related field preferred

Job description

Brown University Health seeks a dedicated case manager to provide clinical interventions, care coordination, and outreach to adults with serious mental illness in home, community, and office settings in Charlestown, RI.

Under supervision of the Program Manager, you will assess needs, navigate resources, teach skills, document in EMR, and coordinate treatment with a multidisciplinary team while supporting patients’ insurance, housing, employment, and social supports.