Community Case Manager & Resource Advocate

Catholic Charities, Archdiocese of New York; New York (NY); On-site; USD 58,000 - 62,000; Full time

Job summary

Catholic Charities Community Services, Neighborhood Centers, Bronx, NY, is seeking a full-time Case Manager to connect individuals and families with essential resources. The role involves assessments, service plans, referrals, and crisis support within a culturally responsive framework.

The position requires a Bachelor’s degree or equivalent and includes field visits, documentation, and collaboration with government agencies. Bilingual Spanish/English is preferred, with regular 9am–5pm hours.

Qualifications

• Bachelor’s degree preferred or Associate's Degree in Human Services with at least two years' experience in social services.
• Bilingual Spanish/English preferred.

Responsibilities

• Conduct client assessments and develop individualized service plans.
• Provide ongoing case management, advocacy, referrals, and follow-up.
• Assist clients in accessing public benefits and community resources, including housing, food, employment, and other essential services.
• Provide crisis intervention and assistance with urgent basic needs.
• Coordinate services with government agencies, community organizations, and Catholic Charities programs.
• Conduct community outreach and support activities responsive to community needs.
• Maintain accurate and timely case documentation and required data entry.
• Complete financial assistance requests and supporting documentation.
• Meet program and funder requirements and participate in supervision, meetings, and training.
• Provide coverage for the Catholic Charities Helpline as needed.
• Provide services and support at other Catholic Charities sites as needed.

Skills

Interpersonal skills

Organizational skills

Time-management

Communication skills

Remote technology navigation

Education

Bachelor’s degree preferred

Associate's Degree in Human Services with 2+ years experience

Tools

Microsoft Word

Microsoft Excel

Data Management systems

Job description

Catholic Charities Community Services, Neighborhood Centers, Bronx, NY, is seeking a full-time Case Manager to connect individuals and families with essential resources. The role involves assessments, service plans, referrals, and crisis support within a culturally responsive framework.

The position requires a Bachelor’s degree or equivalent and includes field visits, documentation, and collaboration with government agencies. Bilingual Spanish/English is preferred, with regular 9am–5pm hours.