Community Case Manager-Liberty Gardens

Socket.dev; Hartford (CT); On-site; USD 28,000 - 39,000; Full time

Job summary

Chrysalis Center Inc. in Hartford, CT seeks a full-time community support/case management professional to deliver a broad range of services including housing support and skill development.

The role emphasizes engaging clients, developing recovery plans, and collaborating with social service agencies to promote client independence. Qualifications include a 2-year degree, Spanish bilingual preferred, and a valid driver’s license.

Qualifications

• Bachelor’s degree plus 1–2 years in mental health or substance abuse fields.
• Master’s degree may be considered in lieu of general experience.
• Bi-lingual Spanish preferred.
• Valid driver’s license and reliable vehicle.

Responsibilities

• Provides a full range of community support services which may include targeted case management, housing, as well as teaching skill development.
• Completes timely rehabilitation assessment, reassessments and completes/updates recovery plans.
• Engages clients and works in partnership to increase or maintain involvement in learning, motivation of change, working and social activities.
• Pursues best practice outcomes for clients in continuing education, employment and socialization.
• Develops relationships with clinical, educational, vocational and other social service agencies in order to effectively support clients in the community with increasing levels of independence.
• Provides continuous assessments, modifies interventions as appropriate and completes documentation, of required paperwork based on funder/program/agency requirements.
• Provides transportation to clients as appropriate utilizing personal vehicle for agency business.
• Assist in the facilitation of self-help and advocacy support groups for program consumers.
• Attends and participates in all required meetings.
• Adheres to Chrysalis Center, Inc.’s policies, procedures and standards at all times.
• Performs other duties as assigned.

Skills

Bilingual Spanish

Communication skills

Microsoft Office proficiency

Interpersonal skills

Education

2 Year Degree

Bachelor's degree

Masters’ degree may be considered

Tools

Microsoft Office

Electronic Health Record (EHR)

Job description

Job Location: Chrysalis Center Inc - Hartford, CT

Position Type: Full Time

Education Level: 2 Year Degree

Salary Range: $24.36 - $24.36Hourly

Travel Percentage: Up to 25%

Job Shift: Day

Job Category: Nonprofit - Social Services

POSITION SCOPE

This position will provide community support/case management services.

ESSENTIAL RESPONSIBILITIES

• Provides a full range of community support services which may include targeted case management, housing, as well as teaching skill development.
• Completes timely rehabilitation assessment, reassessments and completes/updates recovery plans.
• Engages clients and works in partnership to increase or maintain involvement in learning, motivation of change, working and social activities.
• Pursues best practice outcomes for clients in continuing education, employment and socialization.
• Develops relationships with clinical, educational, vocational and other social service agencies in order to effectively support clients in the community with increasing levels of independence.
• Provides continuous assessments, modifies interventions as appropriate and completes documentation, of required paperwork based on funder/program/agency requirements.
• Provides transportation to clients as appropriate utilizing personal vehicle for agency business.
• Assist in the facilitation of self-help and advocacy support groups for program consumers.
• Attends and participates in all required meetings.
• Adheres to all Chrysalis Center, Inc.’s policies, procedures and standards at all times.
• Performs other duties as assigned.
• : Bachelor’s degree plus one to two years of experience in mental health and substance abuse fields.
• Masters’ degree may be considered in lieu of general experience.
• Bi-lingual Spanish, preferred.
• Experience managing program delivery and providing residential and community case management services.
• Proficiency managing Microsoft and other computer applications used for tracking data and reporting outcomes.
• Easily adapts to change and competing priorities.
• Ability to de-escalate crisis situations with professionalism and sound judgment.
• Possess and maintains a valid Drivers’ License, reliable vehicle, current registration and insurance.
• Ability to effectively interact with clients and members of various teams within and outside the agency.

KEY COMPETENCIES

• Maintains operational knowledge of human services principles, determines appropriate interventions for clients.
• Understands and abides by all agency policies and procedures.
• Completes and maintains documentation and required paperwork for all clients on time.
• Manages all relationships on behalf of agency and clients in a professional and respectful manner.
• Able to solve practical problems and deal with a variety of variables in situations with limited standardization.
• Proficient with use of computer i.e. Microsoft Office, Electronic Health Record etc., filing skills and other administrative skills.
• Skilled at individual and group based interventions.
• Demonstrates excellent organizational, time management skills.
• Effectively communicates and presents information clearly and in a concise manner in verbal and written format.
• Demonstrates excellent interpersonal skills including professional demeanor and positive, service-oriented attitude toward all internal and external customers.
• Demonstrates ability to adhere to strict Confidentiality and HIPAA Guidelines.
• Provides guidance, assistance and support to clients as well as works collaboratively with Chrysalis Team