Community Case Manager-REC

CHRYSALIS CENTER INC; Hartford (CT); On-site; USD 69,800,000 - 83,438,000; Full time

Job summary

Chrysalis Center Inc. in Hartford, CT is seeking an experienced community support specialist to provide direct care and intervention in a group setting.

You will assess, refer, and help clients with mental health, substance abuse, medical and social needs to improve daily living skills and independence. Responsibilities include completing assessments, updating recovery plans, coordinating with partners, transporting clients when needed, and maintaining HIPAA compliance and documentation.

Qualifications

• Bachelor’s degree required with 1–2 years in mental health or substance abuse fields.
• Bi-lingual Spanish preferred.
• Experience working with diverse populations in a group setting.
• Proficiency with Microsoft Office and data reporting tools.
• Ability to adapt to changing priorities and environments.
• Ability to de-escalate crisis situations professionally.
• Valid driver’s license, reliable vehicle, current registration and insurance.
• Strong ability to interact effectively with clients and teams.

Responsibilities

• Provides a full range of community and social support services to an assigned caseload of individuals.
• Completes timely rehabilitation assessment, reassessments and updates recovery plans.
• Engages clients and works to increase involvement in learning, work and social activities.
• Pursues best practice models for clients through continuing education, employment and socialization.
• Develops relationships with clinical, educational, vocational and social service agencies to support clients’ independence.
• Provides continuous assessments, modifies interventions as appropriate and completes documentation and paperwork.
• Provides transportation to clients as appropriate using agency vehicle.
• Attends and participates in all required meetings.
• Adheres to Chrysalis Center, Inc.’s policies and maintains professional standards.
• Performs other duties as assigned.

Skills

Bilingual Spanish

Diverse populations experience

Microsoft Office

Adaptability

Crisis de-escalation

Driver's license

Interpersonal skills

Communication skills

Education

Bachelor’s degree

Job description

Job Details

Level: Experienced
Job Location: Hartford, CT 06132
Position Type: Full Time
Salary Range: $24.36 - $24.36 Hourly
Travel Percentage: Up to 25%
Job Shift: Day
Job Category: Nonprofit - Social Services

POSITION SCOPE:

This position will provide community support and individual interventions based on assessment and evaluation; provide linkage and referral based on individual need and as required by funded agency programs in the Recovery and Empowerment Center. Responsibilities will primarily consist of the provision of direct care in a group setting; generally consist of guiding, assisting and supporting individuals who have complex psychiatric, substance abuse, medical, social and legal issues to improve daily living skills, improve level of functioning, enhance independence and promote recovery and community integration. This position may include development and implementation of a full range of therapeutic, recreational, vocational and social activities. Hours may vary and may include evening, holidays, and weekends.

ESSENTIAL RESPONSIBILITIES

1. 1. Provides a full range of community and social support services to an assigned caseload of individuals.
2. 2. Completes timely rehabilitation assessment, reassessments and completes/updates recovery plans.
3. 3. Engages clients and works in partnership to increase or maintain involvement in learning, working and social activities.
4. 4. Pursues best practice models for clients in continuing education, employment and socialization.
5. 5. Develops relationships with clinical, educational, vocational and other social service agencies in order to effectively support clients in the community with increasing levels of independence.
6. 6. Provide continuous assessments, modifies interventions as appropriate and completes documentation, and all required paperwork based on funder/program/agency requirements.
7. 7. Provides transportation to clients as appropriate utilizing personal vehicle for agency business.
8. 8. Attends and participates in all required meetings.
9. 9. Adheres to all Chrysalis Center, Inc.’s policies, procedures and maintains professional standards at all times.
10. 10. Performs other duties as assigned.

Qualifications

1. 1. Bachelor’s degree required plus a minimum of one to two years of experience in mental health and substance abuse fields.
2. 2. Bi-lingual Spanish, preferred.
3. 3. Experience in working with diverse populations in a group setting.
4. 4. Proficiency managing Microsoft and other computer applications used for tracking data and reporting outcomes.
5. 5. Easily adapts to change and competing priorities.
6. 6. Ability to de-escalate crisis situation with professionalism and sound judgment.
7. 7. Possess and maintains a valid Driver’s License, reliable vehicle, current registration and insurance.
8. 8. Ability to effectively interact with clients and members of various teams within and outside the agency.

KEY COMPETENCIES

1. 1. Maintains operational knowledge of human services principles, determines appropriate interventions for clients.
2. 2. Understands and abides by all agency policies and procedures.
3. 3. Completes and maintains documentation and required paperwork for all clients on time.
4. 4. Manages all relationships on behalf of agency and clients in a professional and respectful manner.
5. 5. Able to solve practical problems and deal with a variety of variables in situations with limited standardization.
6. 6. Proficient with use of computer i.e. Microsoft Office, Electronic Health Record, etc., filing skills and other administrative skills.
7. 7. Skilled at individual and group based interventions.
8. 8. Demonstrates excellent organizational, time management skills.
9. 9. Effectively communicates and presents information clearly and in a concise manner in verbal and written format.
10. 10. Demonstrates excellent interpersonal skills including professional demeanor and positive, service orientated attitude toward all internal and external customers.
11. 11. Demonstrates ability to adhere to strict Confidentiality and HIPAA Guidelines.
12. 12. Provides guidance, assistance and support to clients as well as works collaboratively with Chrysalis Team.