Community Case Manager: Care Coordination & Recovery

Hampton-Newport News Community Services Board; Hampton (VA); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Virginia Retirement System (VRS)

Group life insurance

Flexible Spending Account (FSA)

Annual and Sick Leave

Employee discounts

Job summary

Hampton-Newport News Community Services Board is seeking a Case Manager to join our Service Coordination Team. This role provides case management, crisis support, care coordination, and recovery-focused services to individuals transitioning from psychiatric facilities back into the community.

The Case Manager will conduct assessments, develop and monitor individualized treatment plans, coordinate referrals, and maintain thorough clinical documentation while collaborating with a multidisciplinary

Qualifications

• Bachelor's degree in Human Services or a related field, such as Social Work, Psychology, Sociology, or Counseling.
• One year of experience in case management services.

Responsibilities

• Provide case management, care coordination, and supportive counseling to individuals transitioning from psychiatric facilities back into the community.
• Assess client needs and eligibility through interviews with clients, families, and care providers.
• Develop, implement, and review individualized treatment and service plans.
• Monitor client safety, progress, behaviors, medication compliance, and community stability.
• Provide coping-skills education, recovery tools, and support to promote ongoing stability.
• Coordinate referrals and connect clients with H-NNCSB and community resources, including housing, medical care, food, transportation, and benefits.
• Advocate for clients and serve as a liaison among clients, families, caregivers, healthcare providers, and community agencies.
• Schedule and coordinate appointments, home visits, and other services; visit client residences as needed.
• Participate in client review meetings, collaborate with other behavioral health professionals, and consult on complex cases.
• Maintain accurate and timely clinical documentation, reports, and case management records.
• Attend court hearings and provide testimony or other client-related information as required.
• Provide services to adults, depending on program needs.

Education

Bachelor's degree in Human Services or related field

Job description

Hampton-Newport News Community Services Board is seeking a Case Manager to join our Service Coordination Team. This role provides case management, crisis support, care coordination, and recovery-focused services to individuals transitioning from psychiatric facilities back into the community.

The Case Manager will conduct assessments, develop and monitor individualized treatment plans, coordinate referrals, and maintain thorough clinical documentation while collaborating with a multidisciplinary