Community Care Manager

Des Plaines

Lombard (IL)

On-site

USD 28,000 - 34,000

Full time

5 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Short-Term Disability

401k matching

Gym membership

Paid time off

Paid vacation

Professional development

Paid training

Parental leave

Retirement plan

Job summary

Des Plaines is seeking a Community Care Coordinator to lead and support caregivers, guide families, and ensure high-quality senior care. You will manage caregiver assignments, supervise staff, and coordinate client intake while maintaining compliance with regulations.

This role emphasizes leadership, problem-solving, and organized operations in a fast-paced environment. The position offers hourly pay and comprehensive benefits, with on-site work in Illinois.

Qualifications

CNA or relevant experience preferred
Strong communication and leadership skills
Ability to problem-solve and stay organized in a fast-paced environment
2+ years in home/community care preferred
Reliable transportation

Responsibilities

Utilize a community database to manage, support, and communicate with caregivers within assigned locations.
Serve as a problem-solver for both clients and caregivers, addressing concerns proactively.
Collaborate with families and facility staff to ensure high-quality care delivery.
Supervise caregivers, including coaching and disciplinary actions when necessary.
Conduct supervisory client visits in compliance with state regulations.
Coordinate caregiver schedules and client assignments with real-time adjustments.
Monitor compliance with company and facility policies and procedures.
Ensure care plans are executed accurately and patient records remain up to date.
Assess and respond to client and family needs with sound decision-making.
Assign caregivers appropriately while maintaining cost efficiency.
Manage intake coordination for new client referrals.
Review timesheets and documentation weekly for accuracy.
Perform administrative duties (phone support, copies, documentation, etc.).
Participate in staff orientation and ongoing training programs.
Maintain knowledge of agency policies and applicable state/federal regulations.
Support and grow private duty service offerings.
Complete additional duties as assigned.

Skills

Strong communication

Leadership

Problem solving

Organized

Reliable transportation

2+ years home/community care

Education

CNA or relevant experience preferred

Job description

Pay: $20.00 - $25.00 per hour

Job description:

Overview

This is more than a scheduling role—it’s a leadership opportunity where your work directly improves the lives of the seniors we care for.

As a Community Care Coordinator, you’ll be at the center of it all—supporting caregivers, guiding families, and ensuring every client receives the compassionate, high-quality senior care they deserve. You’ll bring structure to fast-moving days, solve problems in real time, and serve as a trusted point of contact for everyone involved in the care journey.

If you’re someone who thrives in a dynamic environment, takes pride in helping others, and wants a role with both purpose and growth, this is a position where you can truly make an impact.

Why Join Us

Competitive pay & growth potential
Comprehensive Medical, Dental, Vision health insurance with a generous percentage paid by the company
Company paid Life Insurance, AD&D, and Short-Term Disability
Competitive group rates for Voluntary Long-Term Disability
401k with excellent matching and immediate vesting!
Gym membership & senior care reimbursement
Paid vacation, personal days, and holidays, including a paid day off for your birthday!

What You’ll Do

Utilize a community database to manage, support, and communicate with caregivers within assigned locations.
Serve as a problem-solver for both clients and caregivers, addressing concerns proactively.
Collaborate with families and facility staff to ensure high-quality care delivery.
Supervise caregivers, including coaching and disciplinary actions when necessary.
Conduct supervisory client visits in compliance with state regulations.
Coordinate caregiver schedules and client assignments (with frequent real-time adjustments).
Monitor compliance with company and facility policies and procedures.
Ensure care plans are executed accurately and patient records remain up to date.
Assess and respond to client and family needs with sound decision-making.
Assign caregivers appropriately while maintaining cost efficiency.
Manage intake coordination for new client referrals.
Review timesheets and documentation weekly for accuracy.
Perform administrative duties (phone support, copies, documentation, etc.).
Participate in staff orientation and ongoing training programs.
Maintain knowledge of agency policies and applicable state/federal regulations.
Support and grow private duty service offerings.
Complete additional duties as assigned.

What You Bring

CNA or relevant experience preferred
Strong communication and leadership skills
Ability to problem-solve and stay organized in a fast-paced environment
2+ years in home/community care preferred
Reliable transportation

Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Benefits: