Community Care & Case Manager

ReDiscover; Lincoln (NE); On-site; USD 38,000 - 48,000; Full time

Job summary

ReDiscover in Lincoln, NE invites a Community Support Specialist to join the CPRC team. You will manage a caseload of clients, support symptom management, employment, independent living, and help connect clients to community resources.

The role emphasizes collaboration with a multidisciplinary team, transportation coordination, documentation in the EMR, and building relationships with community partners. A 4-year degree or equivalent experience, and DBT familiarity are required.

Qualifications

• 4 year degree or 4 years of equivalent experience in lieu of degree.
• A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work hours which includes transporting clients in personal vehicle.
• Previous experience with and/or willingness to work with Dialectical Behavior Therapy (DBT) required.
• At least two (2) years clinical experience in a direct service provision to children and adolescents in a mental health setting preferred.
• Knowledge of the community resources as well as health and social service systems in the Kansas City metro area and skill in establishing working relationships with community partners preferred.
• Excellent customer service skills with a recovery focus.
• Strong written, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.

Responsibilities

• Maintain and interact with a caseload of clients with diverse characteristics either in-person or over the phone.
• Facilitate each client’s achievement of long range outcomes of symptom management, employment and independent living based upon the needs of the client.
• Engage difficult to serve clients by investigating all potential resources in order to gain access and make connections.
• Help remove barriers for clients, which may include helping clients participate in community or social service programs and referring clients to educational or working programs.
• Assist clients with transportation barriers as identified in their treatment plan. This includes transporting clients in the employee's personal vehicle to various appointments and area resources.
• Collect and maintain information about clients and document interactions within ReDiscover’s designated electronic medical record.
• Communicate and collaborate with an internal multi-disciplinary team to address various aspects of wellness and ensure positive communication regarding the coordination of client care.

Skills

DBT knowledge

Customer service

Communication

Typing

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Excel

Email

Job description

ReDiscover in Lincoln, NE invites a Community Support Specialist to join the CPRC team. You will manage a caseload of clients, support symptom management, employment, independent living, and help connect clients to community resources.

The role emphasizes collaboration with a multidisciplinary team, transportation coordination, documentation in the EMR, and building relationships with community partners. A 4-year degree or equivalent experience, and DBT familiarity are required.