Community Business Development Officer, VP

northernbank; Woburn (MA); On-site; USD 100,000 - 110,000; Full time

Job summary

Northern Bank & Trust Company is seeking a Community Business Development Officer, VP, to drive new client acquisition within a defined Massachusetts footprint. You will partner with branches and community partners to identify opportunities and deliver tailored banking solutions that help small businesses thrive.

The role emphasizes local engagement, COIs, and underwriting support, with a focus on building lasting relationships, managing risk, and delivering exceptional customer experiences

Qualifications

• Bachelor’s degree, or equivalent related experience, required.
• Strong sales skills in a fast-paced environment.
• Ability to work collaboratively and creatively to find solutions to customer’s problems.
• Basic knowledge of credit and understanding of commercial business and banking.
• Deeply rooted, locally engaged with active ties to the community and key partners.
• History of volunteerism
• Centers of Influence relationships
• Technologically proficient

Responsibilities

• Cultivate business banking opportunities for deposits and loans within a defined geographic area.
• Work with internal and external partners to develop and deliver solutions to prospects.
• Identify key community partners (COIs, organizations) and actively manage these relationships to maintain visibility and drive an impact in the community
• Serve as a partner for clients and prospects, helping to identify and understand their challenges and how resources, bank products and solutions can help them thrive
• Conduct preliminary underwriting and structure of credit requests
• Manage a portfolio of business clients to help minimize risk for the bank, cross sell to the book of business and create a positive customer experience
• Maintain internal contact management system including full relationship contact history throughout the business development lifecycle.

Skills

Sales skills

Team collaboration

Credit knowledge

Community engagement

Technology proficiency

Volunteerism

Centers of Influence

Education

Bachelor’s degree

Job description

SUMMARY/OBJECTIVE:

Northern Bank’s Community Banking business model is built on partnership, and it’s the role of the Community BDO to embody Northern’s ideal of partnership within the community. In this context, business development is not about simply selling bank products and services, but, instead, working within the business community to understand a business’ challenges and to help identify solutions.

This role focuses primarily on new client acquisition within an assigned geographical footprint/market. While the role will partner with local branches, a successful BDO thrives on their own ability to identify opportunities and make the appropriate connections. This individual must be willing to invest time and talent to engage with the community and to make an impact in the small business community. The BDO must have and/or establish strong relationships with advisors, community organizations, centers of influence and other connections that can aid in the assistance needed to help small businesses thrive and prosper.

ESSENTIAL FUNCTIONS:

• Cultivate business banking opportunities for both deposit and loan relationships within a defined geographic area.


• Work with internal and external business partners to develop and deliver solutions to prospects


• Internal business partners include Branches, Community Lending, Technical Sales and others. External business partners include merchant services, payroll and others


• Identify key community partners (COIs, organizations) and actively manage these relationships to maintain visibility and drive an impact in the community


• Serve as a partner for clients and prospects, helping to identify and understand their challenges and how resources, brank products and solutions can help them thrive


• Conduct preliminary underwriting and structure of credit requests


• Manage a portfolio of business clients to help minimize risk for the bank, cross sell to the book of business and create a positive customer experience


• Maintain internal contact management system including full relationship contact history throughout the business development lifecycle.

JOB QUALIFICATIONS:

• Bachelor’s degree, or equivalent related experience, required.


• Strong sales skills in a fast-paced environment.


• Ability to work collaboratively and creatively to find solutions to customer’s problems.


• Basic knowledge of credit and understanding of commercial business and banking.


• Deeply rooted, locally engaged with active ties to the community and key partners.


• History of volunteerism


• Centers of Influence relationships


• Technologically proficient

The annual salary range for the Community Business Development Officer, VP is $100,000 - $110,000 per year.

About Northern Bank & Trust Company

Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com or follow Northern Bank on Facebook /NorthernBankM A/, Twitter @northernbankma, Instagram @northernbankma and LinkedIn company/northern-bank-ma/.