Business Development Representative

Bank of New England; Manchester (NH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

401k

Life insurance

Job summary

A community-focused financial institution in Manchester, NH, is seeking a Business Development Representative to drive growth through new deposit relationships and commercial loan leads. The ideal candidate will have strong customer service and sales experience, a minimum of 2 years in banking, and proficiency in Microsoft Office. Responsibilities include generating leads, providing high-quality client support, and tracking sales activities. This is a full-time position in a supportive and community-oriented environment.

Qualifications

• Minimum of 2 years of progressively responsible experience in customer service, sales, or business development in banking.
• Proficiency with Microsoft Office (Word, Excel).
• Valid driver’s license and reliable transportation.

Responsibilities

• Generate new deposit accounts and lending referrals through prospecting.
• Provide high-quality service to clients to foster retention and growth.
• Track sales activity and community engagement.

Skills

Customer service experience

Sales experience

Communication skills

Organizational skills

Microsoft Office proficiency

Education

High school diploma or GED

Associate or bachelor’s degree preferred

Job description

Now Hiring! Business Development Representative

Full-Time | Business Development Department

Reports to: VP of Business Development

Location: Manchester/Londonderry, NH

About Bank of New England

Bank of New England is a community-focused financial institution headquartered in Salem, New Hampshire, dedicated to providing personalized banking solutions to individuals and businesses throughout the region. We offer a full suite of financial services—ranging from personal and business checking and savings accounts to commercial lending—backed by a commitment to strong customer relationships, responsible banking, and local economic growth. As a trusted partner for our clients, we pride ourselves on delivering dependable service, financial expertise, and a supportive work environment that values integrity, community engagement, and professional growth.

The Role

The Business Development Representative (BDR) drives growth for Bank of New England by developing new deposit relationships and commercial loan leads in the Southern New Hampshire area (Londonderry to Manchester). This role focuses on achieving deposit sales goals through proactive outreach, community involvement, and relationship management. The BDR exercises discretion and independent judgment in business development and client interactions.

Key Responsibilities

Business Development & Sales

• Generate new deposit accounts and lending referrals through prospecting, outside calling, and marketing initiatives
• Build and maintain strong relationships with prospects, customers, and community leaders
• Represent the bank professionally in all customer and community interactions
• Participate in community events and networking opportunities to increase bank visibility
• Exercise independent judgment in prioritizing prospects and business opportunities

Customer Service & Client Support

• Provide high-quality service to clients to foster retention and growth
• Assist with product onboarding, training, and ongoing client support
• Collaborate with internal teams and lenders to ensure seamless client experiences and resolve complex issues

Reporting & Process Improvement

• Track sales activity, referrals, and community engagement
• Contribute ideas to improve business development strategies and operational processes
• Exercise judgment in analyzing sales data to recommend improvements
• Follow all bank policies, procedures, and regulatory requirements, including BSA/AML and OFAC

Ideal Candidate Profile

• Minimum of 2 years of progressively responsible experience in customer service, sales, or business development in banking.
• High school diploma or GED required.
• Associate or bachelor’s degree preferred.
• Experience with deposit sales, commercial lending, or business development preferred.
• Knowledge of FDIC, FFIEC, and state banking regulations preferred.
• Proficiency with Microsoft Office (Word, Excel).
• Valid driver’s license and reliable transportation.
• Strong communication, organizational, and multitasking skills.
• Ability to exercise discretion and independent judgment in decision-making.
• Customer-focused, friendly, and professional demeanor.
• Medical insurance
• 401k
• Life insurance

Other

• Employment contingent on background/credit checks and verification of work eligibility.

Bank of New England is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Employment decisions are based on job-related qualifications, merit, and business needs.