Community Behavioral Health Case Manager — Hybrid/Remote

Advocate Support Services, Inc.; Annapolis (MD); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Premium coverage for employee health

Dental and vision

10 paid holidays

PTO

Sick leave

Weekly supervision

Professional development

Tech-enabled work environment

Job summary

Advocate Support Services, Inc. is hiring a Case Worker to deliver community-based Psychiatric Rehabilitation Program (PRP) services to adults living with serious mental illness.

The role blends in-home visits with occasional documentation and admin time in a hybrid field setting. You will manage a caseload, build relationships, and coordinate with therapists and partners while ensuring timely, accurate reporting and IRP support.

Qualifications

• Valid driver’s license is required.
• Reliable personal transportation.
• Ability to travel throughout Central Maryland service areas.
• Ability to perform a primarily mobile, community-based position.
• Ability to meet applicable employment, background-screening, and program requirements.

Responsibilities

• Meet with clients regularly in their homes and communities to provide skill-building and rehabilitation services.
• Help clients develop practical skills related to activities of daily living, coping skills and emotional regulation, medication and health-management routines, budgeting, transportation and community navigation, social skills, appointment follow-through, accessing community resources, and independent living goals.
• Develop meaningful, professional relationships that promote engagement and progress.
• Maintain consistent contact with assigned clients and proactively address missed or difficult-to-schedule visits.
• Plan and organize your weekly schedule to meet client needs and program expectations.
• Coordinate with therapists, psychiatrists, healthcare providers, family members, and community partners when appropriate.
• Work collaboratively with Rehabilitation Specialists and program leadership.
• Support implementation of each client’s Individual Rehabilitation Plan (IRP).
• Complete accurate, individualized, same-day documentation in the electronic health record in accordance with program and regulatory requirements.
• Participate in supervision, team meetings, training, and quality-improvement activities.

Skills

Relationship-building

Travel readiness

Organization

Professional communication

Documentation in EHR

Technology proficiency

Coaching receptiveness

Education

CPRP certification or interest in professional rehabilitation certification

Tools

Electronic Health Records (EHR)

Job description

Advocate Support Services, Inc. is hiring a Case Worker to deliver community-based Psychiatric Rehabilitation Program (PRP) services to adults living with serious mental illness.

The role blends in-home visits with occasional documentation and admin time in a hybrid field setting. You will manage a caseload, build relationships, and coordinate with therapists and partners while ensuring timely, accurate reporting and IRP support.