Community-Based Client Support Specialist – Flexible Schedule

Connect; Atlanta (GA); On-site; USD 51,577,000 - 63,039,000; Full time

Benefits offered by this job

Flexible scheduling

Employee Assistance Program

Paid time off

Medical, dental, vision

Health Savings Account

401(k) retirement plan

Job summary

Georgia HOPE is seeking a Client Support Specialist to provide hands-on, community-based support in clients’ homes and local settings. You will work with individuals and families to build skills, access resources, and progress toward greater independence and stability.

You will collaborate with therapists and teams to implement individualized plans, teach coping strategies, and support daily living activities, while maintaining strong documentation and timely communication.

Qualifications

• High School Diploma or higher in behavioral health or related field.
• Experience with children/adults with behavioral health needs preferred.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Deliver community-based support services in homes and other real-world settings, meeting clients where they are.
• Maintain regular contact with assigned clients, including in-person and phone-based support to monitor needs and progress.
• Review client history, assessments, and treatment plans to ensure services align with individualized goals.
• Support clients and families in developing and achieving goals outlined in their IRP.
• Teach coping strategies, emotional regulation, and daily living skills to promote independence and symptom management.
• Help clients identify triggers, build resilience, and develop appropriate behavioral responses.
• Assist with school, work, and family functioning by reinforcing practical, real-life skills.
• Connect clients and families to community resources that support basic needs, stability, and long-term success.
• Proactively support crisis prevention by helping clients develop safety plans and identify support systems.
• Collaborate with therapists, clinical teams, and community partners for coordinated care.
• Track service utilization and maintain accurate documentation in the EMR system.
• Participate in team meetings, case staffing, and ongoing training to ensure quality service delivery.

Education

High School Diploma with two years of relevant experience, or a Bachelor’s degree in a behavioral health or related field

Valid driver’s license

Job description

Georgia HOPE is seeking a Client Support Specialist to provide hands-on, community-based support in clients’ homes and local settings. You will work with individuals and families to build skills, access resources, and progress toward greater independence and stability.

You will collaborate with therapists and teams to implement individualized plans, teach coping strategies, and support daily living activities, while maintaining strong documentation and timely communication.