Community Banking Teller & Customer Service Pro

First National Bank (Oldham); Moline (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Paid Vacation, Sick, and Holiday time

Job summary

First National Bank (Oldham) in Moline, IL is seeking a Bank Teller/Customer Service Representative to handle daily transactions and assist customers with products and services. You will be the frontline—process deposits, withdrawals, and payments while identifying opportunities to cross-sell solutions and maintain high customer satisfaction in a busy in-office setting.

The role requires cash handling experience, strong communication, and attention to detail, with a focus on accurate, friendly

Qualifications

• Experience handling cash transactions and working with systems.
• Strong communication and time management skills.
• Customer satisfaction oriented.
• Attention to detail and mathematical skills.
• High school diploma or equivalent required.

Responsibilities

• Conduct dozens of bank transactions within time limits and guidelines (cash checks, deposits, loan payments, withdrawals).
• Assess customer needs and introduce new products and services.
• Make sales referrals and cross-sell banking solutions.
• Build trust and customer loyalty by going the extra mile.
• Comply with regulatory requirements and manage transaction risk.
• Resolve customer issues and provide relevant information.
• Performs other duties as assigned.

Skills

Cash handling

Strong communication

Time management

Customer satisfaction oriented

Attention to detail / math

Education

High School diploma or greater

Job description

First National Bank (Oldham) in Moline, IL is seeking a Bank Teller/Customer Service Representative to handle daily transactions and assist customers with products and services. You will be the frontline—process deposits, withdrawals, and payments while identifying opportunities to cross-sell solutions and maintain high customer satisfaction in a busy in-office setting.

The role requires cash handling experience, strong communication, and attention to detail, with a focus on accurate, friendly