Community Banking Specialist — Customer Solutions & Accounts

Reading Cooperative Bank; Wilmington (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical plans

Dental insurance

Vision care

FSAs

Disability insurance

401k

Employee Assistance Program

Generous time off

Emergency loan program

Tuition assistance

Job summary

Reading Cooperative Bank in Wilmington, MA is seeking a full-time Banking Specialist to deliver outstanding customer service, accurately process transactions, and support deposit activity. You will present product features and benefits, help customers choose suitable solutions, and open new deposit accounts while adhering to RC B procedures.

The role offers a stable daytime schedule at the branch with growth opportunities within a community-focused mutual bank.

Qualifications

• Excellent customer service skills.
• Preference for college-educated candidates.

Responsibilities

• Deliver a satisfying customer experience by fulfilling service requests and processing transactions efficiently and accurately.
• Present features and benefits of products and services to customers with differing needs.
• Open new deposit accounts and verify changes to existing accounts per RC B procedures.

Skills

Customer service

Sales awareness

Education

High school diploma

College degree preferred

Job description

Reading Cooperative Bank in Wilmington, MA is seeking a full-time Banking Specialist to deliver outstanding customer service, accurately process transactions, and support deposit activity. You will present product features and benefits, help customers choose suitable solutions, and open new deposit accounts while adhering to RC B procedures.

The role offers a stable daytime schedule at the branch with growth opportunities within a community-focused mutual bank.