Banking Specialist: Client-Focused Banking & Solutions

Reading Cooperative Bank; Lynn (MA); On-site; USD 39,000 - 51,000; Full time

Job summary

Reading Cooperative Bank in Lynn, MA is seeking a Banking Specialist to join our retail banking team. You will deliver a first-rate customer experience by handling service requests and processing transactions accurately while building trust with community customers.

You will present features and benefits of our products to customers with diverse needs and assist in opening new deposit accounts, verifying changes, and following RCB procedures to ensure compliance and a smooth customer journey.

Qualifications

• High school diploma required; college degree preferred.
• Strong interpersonal and communication skills.
• Ability to verify and process transactions accurately.

Responsibilities

• Deliver a satisfying customer experience through service requests and accurate transaction processing.
• Present product features and benefits to customers with varying needs.
• Open new deposit accounts and verify changes in accordance with procedures.

Skills

Customer service

Sales

Transaction processing

Education

High school diploma; college degree preferred

Job description

Reading Cooperative Bank in Lynn, MA is seeking a Banking Specialist to join our retail banking team. You will deliver a first-rate customer experience by handling service requests and processing transactions accurately while building trust with community customers.

You will present features and benefits of our products to customers with diverse needs and assist in opening new deposit accounts, verifying changes, and following RCB procedures to ensure compliance and a smooth customer journey.