Banking Specialist: Customer Relationship Expert

Reading Co-Operative; Wilmington (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical plans

Dental insurance

Vision plan

Flexible spending accounts

Disability insurance

401k

Employee assistance program

Paid time off

Tuition assistance

Job summary

Reading Cooperative Bank in Wilmington, MA is seeking a full-time Banking Specialist to join our branch team. You will deliver a satisfying customer experience, process transactions efficiently, and promote financial products and services to customers with different needs.

Requirements include a high school diploma (college degree preferred) and strong customer service skills. The position offers an hourly wage of $22.00 to $26.00 and a Monday–Saturday schedule within branch hours.

Qualifications

• Excellent customer service skills.
• High school diploma with college degree preferred.

Responsibilities

• Deliver a satisfying customer experience by fulfilling service requests and processing transactions accurately.
• Present features and benefits of products and services to customers with differing needs.
• Open new deposit accounts and verify process changes to existing accounts using knowledge of sales, products, benefits, account ownership forms and RCB procedures.

Skills

Customer service

Education

High school diploma; college degree preferred

Job description

Reading Cooperative Bank in Wilmington, MA is seeking a full-time Banking Specialist to join our branch team. You will deliver a satisfying customer experience, process transactions efficiently, and promote financial products and services to customers with different needs.

Requirements include a high school diploma (college degree preferred) and strong customer service skills. The position offers an hourly wage of $22.00 to $26.00 and a Monday–Saturday schedule within branch hours.