Banking Specialist

Reading Cooperative Bank; Lynn (MA); On-site; USD 39,000 - 51,000; Full time

Job summary

Reading Cooperative Bank in Lynn, MA is seeking a Banking Specialist to join our retail banking team. You will deliver a first-rate customer experience by handling service requests and processing transactions accurately while building trust with community customers.

You will present features and benefits of our products to customers with diverse needs and assist in opening new deposit accounts, verifying changes, and following RCB procedures to ensure compliance and a smooth customer journey.

Qualifications

• High school diploma required; college degree preferred.
• Strong interpersonal and communication skills.
• Ability to verify and process transactions accurately.

Responsibilities

• Deliver a satisfying customer experience through service requests and accurate transaction processing.
• Present product features and benefits to customers with varying needs.
• Open new deposit accounts and verify changes in accordance with procedures.

Skills

Customer service

Sales

Transaction processing

Education

High school diploma; college degree preferred

Job description

• Are you looking to expand your retail banking knowledge and advance your career?
• Do you love developing strong relationships with customers and helping them find the best financial solutions and services to meet their needs?
• Do you want to work for an organization that has a strong commitment to the local communities it serves?

If you answered yes, we are looking for you to join our retail banking team at Reading Cooperative Bank! We are looking to add a Banking Specialist to assist our customers.

What You Need:

• High school diploma with college degree preferred

What You’ll Do:

• Deliver a satisfying customer experience by fulfilling service requests and providing efficient and accurate transaction processing
• Present features and benefits of products and services to customers with differing needs
• Open new deposit accounts and verify process changes to existing accounts using knowledge of sales, products, benefits, account ownership forms and RCB procedures

Reading Cooperative Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.