Community Banking Pro - Paid Training & Growth

Security Financial Bank; Eau Claire (WI); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Paid training

Professional development

Tuition support

Saturday shift pay differential

Comprehensive benefits

Volunteer time off

Community impact

Zusammenfassung

Security Financial Bank headquartered in Eau Claire, WI is seeking an Universal Banker I to deliver outstanding customer service, process a range of teller transactions, and help customers select banking solutions. The role emphasizes building lasting relationships while gaining exposure to multiple retail banking functions.

You will handle deposits and account servicing, assist with online and mobile tools, and ensure compliance with bank policies.

Qualifikationen

• High school diploma or equivalent required.
• Minimum one year of customer service experience in banking or financial services.
• Previous experience opening and servicing deposit accounts preferred.
• Strong customer service and relationship-building skills.
• Excellent communication and problem-solving abilities.
• Ability to prioritize tasks and make sound decisions.
• Strong attention to detail and accuracy.
• Comfortable learning and using multiple banking systems and technology.
• Positive attitude with a willingness to learn and grow.

Aufgaben

• Process deposits, withdrawals, loan payments, account maintenance, and other teller transactions accurately.
• Assist customers with opening and servicing deposit accounts.
• Answer questions regarding accounts, products, services, and digital banking tools.
• Support customers with Online Banking, Mobile Banking, Bill Pay, Remote Deposit, Zelle, and other electronic services.
• Process cashier's checks, money orders, wire transfers, debit card services, and other customer requests.
• Balance teller drawer and maintain accurate records while following established procedures.
• Identify customer needs and recommend appropriate bank products and services.
• Resolve customer concerns professionally while delivering exceptional service.
• Assist the Call Center as needed.
• Ensure compliance with bank policies, procedures, and banking regulations.

Kenntnisse

Customer service

Banking products

Relationship-building

Communication

Problem solving

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Security Financial Bank headquartered in Eau Claire, WI is seeking an Universal Banker I to deliver outstanding customer service, process a range of teller transactions, and help customers select banking solutions. The role emphasizes building lasting relationships while gaining exposure to multiple retail banking functions.

You will handle deposits and account servicing, assist with online and mobile tools, and ensure compliance with bank policies.