Community Banking Leader — Branch Manager

Merchants-; Moss Point (MS); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

401k

Medical Insurance

Vision Insurance

Dental Insurance

Telemedicine

Paid Time Off

Paid Holidays

Tuition Assistance

Fitness Center Reimbursement

Employee Assistance Program

Job summary

Merchants & Marine Bank is seeking a Retail Bank Manager to lead branch operations, ensure regulatory compliance, and deliver exceptional customer experiences. The RBM will supervise staff, enforce policies, and drive business development across branch locations.

The role requires strong leadership, customer service, and teamwork skills, with experience in banking and a bachelor’s degree preferred. Travel between branches and occasional evenings are required.

Qualifications

• Bachelor’s degree preferred in Finance, Business Administration or related field.
• Demonstrated customer service, interpersonal, and communication skills.
• Experience in banking or financial services preferred.
• Strong leadership and staff coaching abilities.

Responsibilities

• Lead branch operations and ensure regulatory compliance.
• Deliver exceptional customer experience with efficient daily workflows.
• Supervise retail staff, coaching, hiring and onboarding.
• Develop business through branch referrals and community engagement.
• Ensure adherence to bank policies and product/service knowledge.

Skills

Customer Service

Leadership

Time Management

Teamwork

Communication

Project Management

Interpersonal Skills

Microsoft Office

Education

Bachelor’s degree in Finance or Business Administration

High school diploma or equivalent

Tools

Microsoft Office

Job description

Merchants & Marine Bank is seeking a Retail Bank Manager to lead branch operations, ensure regulatory compliance, and deliver exceptional customer experiences. The RBM will supervise staff, enforce policies, and drive business development across branch locations.

The role requires strong leadership, customer service, and teamwork skills, with experience in banking and a bachelor’s degree preferred. Travel between branches and occasional evenings are required.