Community Banking Advisor | Personal Banker

First Citizens Bank; St. Louis (MO); On-site; USD 31,000 - 42,000; Full time

Job summary

First Citizens Bank is seeking a Financial Services Representative (Personal Banker) in St. Louis, MO to support sales and service delivery in the branch.

You will build banking relationships through proactive outreach, open deposit accounts, and refer opportunities to bank partners as appropriate. The role emphasizes structured sales processes, strong customer service, and knowledge of retail banking products.

Qualifications

• Bachelor's Degree with 1 year of experience OR High School Diploma/GED plus 5 years in sales, customer service, lending or financial services sales.
• Experience in sales, customer service, or lending or financial services sales preferred.
• Knowledge of retail banking products and services helpful.

Responsibilities

• Sales: achieve individual and team financial, production and relationship targets.
• Service standards: build partnerships, uncover sales or referral opportunities, address customer needs.
• Operations: comply with regulations and bank policies, maintain accuracy and efficiency in deposits and transactions.

Skills

Structured sales process

Financial guidance

Financial literacy

Retail banking products

Education

Bachelor's +1 year OR HS +5 years

Job description

First Citizens Bank is seeking a Financial Services Representative (Personal Banker) in St. Louis, MO to support sales and service delivery in the branch.

You will build banking relationships through proactive outreach, open deposit accounts, and refer opportunities to bank partners as appropriate. The role emphasizes structured sales processes, strong customer service, and knowledge of retail banking products.