Community Banker: Trusted Financial Concierge

Cedar Rapids Bank & Trust; Cedar Rapids (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

QCR Holdings, Inc. seeks a Community Banker to deliver excellent client service while handling deposits, withdrawals, transfers, and loan payments. The role includes answering inquiries, resolving issues, and promoting the bank’s products to meet client needs.

This full-time position in Retail Banking requires strong customer service, accuracy with cash handling, and availability to work Saturdays and travel to other locations as needed.

Qualifications

• High school diploma or equivalent required.
• Previous banking, client service, or related field with cash handling experience.
• Excellent client service skills.

Responsibilities

• Process client transactions in a professional and efficient manner following established policies and procedures.
• Accept payments for various financial transactions and ensure tasks are promptly and accurately processed.
• Balance cash drawer according to established procedures and report any discrepancies.
• Promote bank products and services and refer clients to appropriate individuals.
• Maintain confidentiality and security of all client information; comply with federal regulations.

Skills

Customer service

Multi-tasking

Interpersonal communication

Education

High school diploma or equivalent

Tools

Banking software

Microsoft 365

Job description

QCR Holdings, Inc. seeks a Community Banker to deliver excellent client service while handling deposits, withdrawals, transfers, and loan payments. The role includes answering inquiries, resolving issues, and promoting the bank’s products to meet client needs.

This full-time position in Retail Banking requires strong customer service, accuracy with cash handling, and availability to work Saturdays and travel to other locations as needed.