Community Banker: Build Lasting Local Relationships

Wilson Bank & Trust; Nashville (TN); On-site; USD 38,000 - 47,000; Full time

Job summary

Wilson Bank & Trust in Donelson, TN is seeking a Community Banker who greets neighbors, opens new accounts, and delivers service with integrity.

You’ll build lasting relationships with customers, support deposits and transactions, and work within a team that values collaboration, training, and community involvement.

This role offers growth through the bank’s programs and a culture of servant leadership, empowering employees to serve customers and the community.

Qualifications

• High School diploma or GED required.
• 1 year of retail banking experience preferred.
• Ability to serve customers in a courteous and professional manner.
• Ability to build relationships with customers and internal teammates.
• Effective verbal and written communication skills.
• Ability to work independently with strong organization and follow-through.

Responsibilities

• Perform duties of Customer Service Representative and Personal Banker based on customer demand.
• Provide service and support, receive deposits, process checks, disburse funds, verify transactions.
• Guard against loss by safekeeping money and identifying fraudulent activity.
• Enter transactions in bank recordkeeping system and produce receipts.
• Balance cash drawer and maintain accurate records.
• Maintain a workspace protecting negotiables and confidential records.
• Maintain knowledge of bank products and services.
• Open and service accounts and maintain customer relationships.
• Assist customers with online banking and mobile apps.
• Stay informed about changes to bank policies and products.
• Refer new banking products to business partners.
• Attend training and participate in community activities.

Skills

Retail banking experience

Customer service

Relationship building

Time management

Communication skills

Integrity and professionalism

Ability to work Saturdays

Team collaboration

Education

High School diploma or GED

Job description

Wilson Bank & Trust in Donelson, TN is seeking a Community Banker who greets neighbors, opens new accounts, and delivers service with integrity.

You’ll build lasting relationships with customers, support deposits and transactions, and work within a team that values collaboration, training, and community involvement.

This role offers growth through the bank’s programs and a culture of servant leadership, empowering employees to serve customers and the community.