Community Association Manager (Portfolio)

Sentry Management Inc.; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Training and development

Salary commensurate with experience

Job summary

Sentry Management Inc. is seeking an experienced Community Association Manager in Columbus, OH to oversee boards, vendors, and service providers while maintaining strong client relationships and financial health of associations.

You will coordinate meetings, manage contracts and invoices, prepare reports, and ensure licensing and driving requirements are met. The role emphasizes service excellence and professional conduct.

Qualifications

• Must be professional, organized and self-motivated.
• Strong written and verbal communication skills required.
• Ability to manage multiple tasks and priorities effectively.
• Proficiency with Microsoft Office and general computer skills.

Responsibilities

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community.
• Attend, prepare for, and participate in annual and general meetings.
• Manage vendor proposals, contracts, risk management, insurance, and maintenance requests.
• Coordinate employees such as janitorial, maintenance, administrative, and others.
• Collect invoices, code for payment, and follow up on monthly assessments.
• Serve as liaison between association boards and legal counsel.
• Prepare manager reports and financial summaries for the boards.
• Manage onboarding and exit of associations.

Skills

Professionalism

Communication

Organization

Self-motivation

Tools

Microsoft Office

Job description

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors, and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected.

We currently have an exciting opportunity for an experienced Community Association Manager in our Columbus, OH market. The Portfolio Manager is responsible for the overall supervision of the associations they manage. They are responsible for coordinating with the Board of Directors, vendors, and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals.

Responsibilities Include

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
• Attend, prepare for, and participate in annual and general meetings
• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
• Coordinate employees such as janitorial, maintenance, administrative, and others
• Collect all invoices and code for payment, and follow up on monthly assessments due
• Serve as liaison between association boards and legal counsel
• Prepare manager reports and financial summaries for the boards
• Manage the onboarding and exit of associations

Applicants Must

• Maintain valid licensing in some states
• Have previous Community Management Experience
• Be professional, organized, and self-motivated
• Possess strong written and verbal communication skills
• Hold a valid license to operate a motor vehicle with a clean driving record
• Have proficiency with Microsoft Office and general computer skills

Benefits And Compensation

• Salary commensurate with experience and qualifications
• Training and Support provided