Community Association Manager (Portfolio)

Sentry Management Inc.; Coeur d'Alene (ID); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Training and Support provided

Comprehensive benefits package

Work-life balance

Salary commensurate with experience

Job summary

Sentry Management, Inc. in Coeur d'Alene, ID is seeking an experienced Community Association Manager to oversee portfolios and ensure high levels of client satisfaction. You will coordinate with boards, vendors, and the Sentry Home Office to deliver excellent service while meeting company goals.

The role requires licensing, prior community management experience, strong communication, and solid computer skills. A professional, organized, and self-motivated mindset is essential for success.

Qualifications

• Maintain licensing in some states and stay compliant with industry standards.
• Experience managing associations and coordinating with boards.
• Strong written and verbal communication is essential.
• Professionalism, organization, and self-motivation required.
• Valid driver's license with a clean driving record and reliable transportation.
• Proficiency with Microsoft Office and general computer skills.

Responsibilities

• Supervise assigned associations and ensure service excellence.
• Coordinate with Board of Directors, vendors, and Home Office.
• Attend and prepare for annual and general meetings.
• Manage vendor proposals, contracts, risk, insurance, and approvals.
• Coordinate staff such as janitorial and maintenance teams.
• Collect invoices, code payments, and track monthly assessments.
• Serve as liaison between boards and legal counsel.
• Prepare manager reports and financial summaries.

Skills

Community Management Experience

Strong written and verbalcommunication

Professional, organized, and self-motv

Valid driver's license

Tools

Microsoft Office

Job description

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors, and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected.

We currently have an exciting opportunity for an experienced Community Association Manager (Portfolio) in our Coeur d'Alene, ID market. The Portfolio Manager is responsible for the overall supervision of the associations they manage. They are responsible for coordinating with the Board of Directors, vendors, and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals.

Responsibilities Include

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
• Attend, prepare for, and participate in annual and general meetings
• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
• Coordinate employees such as janitorial, maintenance, administrative, and others
• Collect all invoices and code for payment, and follow up on monthly assessments due
• Serve as liaison between association boards and legal counsel
• Prepare manager reports and financial summaries for the boards
• Manage the onboarding and exit of associations

Applicants Must

• Maintain licensing in some states
• Have previous Community Management Experience
• Be professional, organized, and self-motivated
• Possess strong written and verbal communication skills
• Hold a valid license to operate a motor vehicle with a clean driving record
• Have proficiency with Microsoft Office and general computer skills

Benefits And Compensation

• Salary commensurate with experience and qualifications
• Training and Support provided
• Comprehensive benefits package
• Work-life balance

Sentry Management, Inc. is an equal opportunity employer