Community Association Manager

May Management Services Inc; Tallahassee (FL); Hybrid; USD 60,000 - 90,000; Full time

Job summary

MAY Management Services Inc is seeking a Community Association Manager (CAM) to oversee associations remotely from Florida, with a preference for living in Orange or Seminole counties. The role involves board liaison, budgeting, vendor management, and daily operational oversight of properties.

The CAM will attend board meetings, ensure compliance with Florida law, and supervise staff and contractors. Strong communication, organization, and accounting literacy are essential.

Qualifications

• CAM license required; non-negotiable due to legal requirements.
• Associates or BA degree or commensurate experience.
• Minimum 2 years community management experience.
• Community management and accounting courses.
• Knowledge of Florida law (Ch. 718 & 720).
• Ability to read financial statements.
• Excellent organization and communication; proactive and sense of urgency.

Responsibilities

• Attend all board meetings, prepare agendas/minutes, and distribute board packages.
• Respond to board requests within 24 hours; provide timely status reports.
• Educate boards on Florida law and oversee turnover committees.
• Manage vendor bids/proposals; supervise contractors and invoices.
• Prepare annual budgets with client accounting; produce monthly financial reports.
• Inspect properties weekly; enforce covenants and coordinate maintenance.
• Resolve owner issues promptly and process ARB/ARC applications.

Skills

CAM License

Community Management

Accounting knowledge

Communication skills

Proactivity

Education

Associates or BA degree / commensurate experience

Tools

Florida law knowledge

Financial statement literacy

Job description

Description *Come join us at MAY Management Services - This role is through our World Golf Village but we are seeking someone who manages properties in Orange County remotely. The ideal would live in Orange or Seminole County.We have a dedicated and incredible team here looking to add one Community Associate Manager (CAM) to the office! We would love to have you!*

COMMUNITY ASSOCIATION MANAGER (CAM) - PORTFOLIO

Attends all Board meetings, provide Boards with administrative support, prepares agendas, minutes, and distribute Board packages with agreed upon lead-time.Respond within 24 hours to Board requests directed to the Community Manager. Provides President with timely status reports. Important for Directors to see quick proactive action.Reviews Board minutes for accuracy prior to distribution.Creates a weekly management report to email to all board members on status of projects, violation activity, etc. Reports to be emailed to the President of MMS also for review.Attends committee meetings as appropriate.Prime liaison between Board President and the association's vendors.Manages Annual meeting, mails voting proxies and ballots to owners and performs other associated duties.Obtains and presents bids and proposals for Board consideration with brief evaluation of each option.Educates Board members on Florida law requirements, organization, conduct of meetings and corporate records to improve the Board's effectiveness and efficiency.Provides direction for Turnover committees.Responsibilities with Owners:Timely response to owner's phone calls, e-mails and communications.Resolve Owner problems quickly.Timely processing of ARB/ARC applications not involving the Architectural Review CoordinatorProperty maintenanceInspects properties weekly and arranges for corrective action. Checks violations, vendor performance, identify physical assets needing repair.Enforces covenant provisions and sends violation letters.Proactively recommends repair needs of the Association's physical assets when required.Prepares work orders for maintenance personnel and contracts vendors including agreed-upon completion due date.Ensure maintenance personnel are satisfactorily completing routine tasksFollow up to ensure work is completed by the due date.When work order is closed out, it should include corrective action taken.Supervises Association's contractors and vendors.Recommend changes in vendors if performance does not meet expectations.Financial Management:Works the draft Annual budget in concert with Client Accounting for Finance committee and/or Board presentation.Conducts a detailed review of each month's financial reports, including the general ledger, to ensure accuracy.Works with Client Accounting to correct discrepancies prior to distribution.Prepares a variance report for the current month and year-to-date for Board presentation. Identifies potential problems and unfavorable variances, which may jeopardize achieving the year-end budget results.Personnel Management:Provides supervision to direct reports, critiquing performance and training to correct deficiencies.Reviews and approves Timeclock Manager for payroll processing.Prepares annual performance review.Interviews new hire candidates with Manager HR and Regional Manager.Trains new hires on daily operations concerning Office and Associations.Demonstrates good management practices in supervision of direct reports.

SCOPE

Position encompasses all of MAY Management's resources to achieve a very high level of client satisfaction. Incumbent is required to develop a strong working relationship with Association Presidents and Directors to be constantly aware of the health of the working relationship. Common sense, being proactive and working quickly and efficiently are key elements of success. Failure to perform at levels acceptable to the Association may result in loss of clients, loss of revenue to MAY Management and will adversely affect the reputation of MAY Management.

KNOWLEDGE, SKILLS AND ABILITIES

~ CAM License - REQUIRED~ Ideally, an Associates or BA degree, or Commiserate experience~2 Years Community Management Experience~ Community Management and Accounting courses

Technical knowledgeThoroughly understands provisions of Florida law, Chapter 718 and 720.Knows how to read financial statementsFamiliar with the construction and condition of the Association's physical assets to identify repair needs.Knows appropriate vendor to call to correct physical faults.Personal characteristics:Well organized - able to prioritizeGood communication skills - both written and verbalProactive - able to assess situations quickly and take appropriate action.High sense of urgencySensitive to clients. DiplomaticDisplays good common senseConfident - not afraid to make a mistakeBe objective - don't take criticism personallyWilling to give effective (good and bad) feedback to direct reports.Able to work quickly and efficiently; manage a heavy workload.Able to work independently with little supervision.Ability to handle difficult situations tactfully

POSITION PURPOSE

The incumbent is the primary contact for providing all MAY Management services to assigned Associations. Responsible for achieving high level of client satisfaction while drawing upon all MAY Management resources. Supervises and directs Community Assistant, ARB Coordinator (as appropriate) and Maintenance Technicians assigned to the Association. Coordinates with Client Accounting to develop Budgets and timely financial reports.

Requirements

KNOWLEDGE, SKILLS AND ABILITIES / Formal education~ CAM License - REQUIRED - This is non-negotiable due to legality surrounding this role.~ Ideally, an Associates or BA degree, or Commiserate experience~2 Years Community Management Experience~ Community Management and Accounting courses

Technical knowledgeThoroughly understands provisions of Florida law, Chapter 718 and 720.Knows how to read financial statementsFamiliar with the construction and condition of the Association's physical assets to identify repair needs.Knows appropriate vendor to call to correct physical faults.Personal characteristics:Well organized - able to prioritizeGood communication skills - both written and verbalProactive - able to assess situations quickly and take appropriate action.High sense of urgencySensitive to clients. DiplomaticDisplays good common senseConfident - not afraid to make a mistakeBe objective - don't take criticism personallyWilling to give effective (good and bad) feedback to direct reports.Able to work quickly and efficiently; manage a heavy workloadAble to work independently with little supervision.Ability to handle difficult situations tactfully