Community Association Manager

Associa; Norwalk (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading property management company seeks a Licensed Community Association Manager in Connecticut. The role involves assisting community boards, ensuring compliance with legal requirements, and managing relationships to enhance community satisfaction. Ideal candidates will have experience in condominium management, strong organizational and communication skills, and the ability to function in a team environment. The company offers support for obtaining necessary licensing in Connecticut, promoting a professional development atmosphere.

Qualifications

• Experience with condominium management is highly preferred.
• Ability to learn quickly is essential.
• Must maintain stable performance under pressure.

Responsibilities

• Assist Condominium Boards in their duties.
• Ensure compliance with legal requirements.
• Serve as the primary point of contact for Board members.
• Conduct regular site visits for portfolio.

Skills

Communication skills

Organizational and planning

Ability to work in a fast-paced environment

Diplomatic in approach

Tools

Microsoft products

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Westford manages community associations, such as condominiums and homeowner associations, throughout Connecticut. We do not engage in leasing, renting, landlord/tenant work nor real estate sales.

Licensed Community Association Manager (CAM) needed for full portfolio assignments for communities based in the Fairfield County Region.

The Manager shall build relationships with the communities in order to aid the Board in preserving, protecting and enhancing the community, supporting immediate needs and long-term goals, while balancing the priorities of the Company and meeting contractual obligations.

The CAM is responsible for all aspects of community and support staff management within his/her portfolio with the ultimate goal of building and maintaining client relationships and satisfaction.

The Community Association Manager (CAM) helps the company grow by:

• Assist Condominium Boards in discharging their duties and responsibilities.
• Proactively support and counsel Boards in complying with legal requirements and identifying industry “best practices.”
• Ensure management is being provided with the highest ethical standards.
• Serve as the primary point of contact for Condo Board members.
• Attend Monthly Board meetings for portfolio, typically held in evening hours.
• Attend Annual, Budget and Special meetings.
• Create meeting agendas and board packages in accordance with portfolio's meeting schedule.
• Budget and Finance Duties which include the preparation of budgets, overseeing expenditures, etc.
• Vendor management.
• Oversee development of bid specifications for contractors and work performed.
• Recommend the service of professionals or contractors where required.
• Available to on-call personnel for assistance with emergency maintenance items.
• Conduct regular site visits for portfolio.
• Be able to read and comprehend governing documents and the day-to-day administration of properties in portfolio, including the terms of the management agreement.
• Delegate tasks to office staff, and partner with them on important matters.
• First‑hand experience with Community Associations is desired.

Requirements

• Experience with Condominium Management is highly preferred, related experience is required.
• Ability to learn quickly, navigate a shared filing system and use industry specific software.
• Function and thrive in a team-based environment.
• Organizational and planning - must be able to plan, organize, schedule and budget in an efficient, productive manner, focusing on key priorities.
• Communication skills - must respond professionally and timely in a clear and concise manner.
• Must be able to work in a fast‑paced environment.
• Must be diplomatic in approach with clients and colleagues.
• Calm under pressure - must maintain stable performance when under heavy pressure or stress.
• Proficiency in Windows and Microsoft products.
• Effectively pass required courses and exams to secure and maintain CMCA licensing in CT. Westford is willing to pay for the cost of getting your CMCA licensing for the right candidate.
• Background Check required for licensing.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.