Community Association Manager

Associa; Montville Township (NJ); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Community Association Manager to enhance community engagement and operational efficiency. This role involves acting as the key liaison with homeowners and the Board of Directors, ensuring effective communication and project management. You will prepare essential documents, conduct inspections, and attend community events, all while providing exceptional customer service. Join a company recognized for its commitment to excellence and enjoy a competitive benefits package that supports your professional growth and well-being. If you are passionate about community management and customer relations, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Disability Insurance

Wellness Support

Development Initiatives

Qualifications

• Proficiency in Microsoft Office and strong customer service skills are essential.
• Experience in community management or related fields is required.

Responsibilities

• Act as the primary liaison with the Association Board and homeowners.
• Prepare annual disclosure packages and review financial reports.

Skills

Customer Service

Conflict Resolution

Time Management

Communication Skills

Education

Experience in Community Management

Experience in Customer Service or Hospitality

Tools

Microsoft Office

Job description

Description

Associa is currently looking for a Community Association Manager (CAM) to join our team in Monmouth County, NJ. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Community Association Manager (CAM) helps the company grow by:

1. Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
2. Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
3. Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state or governing documents.
4. Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
5. Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience in Community Management, customer service, hospitality or other related industry.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution.
• Able to work effectively with others in person and in group setting.
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person.