Trident Management is a fast-paced, technology-driven property management company seeking an experienced and motivated Licensed Community Association Manager (CAM) to manage a portfolio of condominium, HOA, and co-op associations throughout Miami-Dade County.
This is not an entry-level position. We are looking for a professional who can take ownership of their portfolio, anticipate needs, solve problems, communicate effectively with Boards, and manage day-to-day operations with minimal supervision.
We provide extensive training, documented procedures, operational support, and proven systems; however, we are seeking someone who takes ownership of their responsibilities, utilizes available resources, and is committed to delivering exceptional service to the communities they manage.
Position Overview
The Community Association Manager (CAM) is responsible for the management and oversight of multiple condominium, homeowner, and cooperative associations. The Manager serves as the primary point of contact for the Board of Directors and is responsible for ensuring the successful operation of each community within their portfolio.
Our managers are supported by dedicated accounting, administrative, and operational teams, allowing them to focus on serving Boards, maintaining communities, and delivering results. We have invested heavily in documented processes, training materials, and technology to support our team. The successful candidate will leverage these resources while demonstrating the independence, accountability, and professionalism expected of a portfolio manager.
Key Responsibilities
- Manage a portfolio of condominium, HOA, and co-op associations.
- Serve as the primary advisor and liaison to Boards of Directors.
- Develop, monitor, and manage association budgets.
- Review, negotiate, and oversee vendor contracts.
- Respond to homeowner concerns and resolve issues promptly and professionally.
- Conduct routine property inspections and follow through on maintenance and operational needs.
- Prepare for and attend Board meetings, annual meetings, membership meetings, and site visits.
- Provide regular updates, recommendations, and reports to Board members.
- Partner with internal accounting staff on financial reporting, collections, payables, reserve planning, and budget preparation.
- Draft correspondence, notices, reports, meeting materials, and other association documents.
- Maintain organized and accurate records and electronic files.
- Ensure compliance with governing documents, contracts, and applicable laws and regulations.
- Manage projects and operational initiatives from start to completion.
- Perform other duties as assigned.
What Success Looks Like
We are looking for a manager who takes ownership of their communities and operates with a high degree of independence. The ideal candidate is proactive, resourceful, and able to identify issues, research solutions, and follow through without constant supervision.
Successful candidates will:
- Take full responsibility for their assigned portfolio.
- Use company SOPs, training materials, policies, and available resources to learn, solve problems, and make informed decisions.
- Anticipate Board and community needs instead of simply reacting to requests.
- Communicate proactively regarding issues, deadlines, projects, and priorities.
- Demonstrate strong follow-through and accountability.
- See tasks through to completion rather than waiting for reminders or direction.
- Ask questions when necessary while maintaining ownership of the outcome.
- Take pride in the appearance, operations, and overall performance of their communities.
- Continuously seek opportunities to improve service and processes.
Required Qualifications
- Active Florida Community Association Manager (CAM) License.
- Minimum one year of condominium, HOA, or association management experience.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Strong organizational and time-management skills.
- Ability to effectively prioritize and manage multiple responsibilities.
- Excellent problem-solving and critical-thinking abilities.
- Strong attention to detail.
- Ability to work independently and exercise sound judgment.
- High level of professionalism, accountability, and integrity.
- Sense of urgency and commitment to follow-through.
- Reliable transportation, valid driver's license, and automobile insurance.
Preferred Qualifications
- Experience with Vantaca or similar association management software.
- Experience managing condominium associations in South Florida.
- Experience working directly with Boards of Directors.
- Knowledge of Florida condominium and homeowners association operations.
Who Will Thrive Here
- Self-starters who do not wait to be told what to do next.
- Professionals who take ownership of their portfolio and outcomes.
- Individuals who use available resources to find answers and solve problems.
- Managers who communicate proactively rather than reactively.
- People who take pride in their work and the communities they serve.
- Team players who are accountable, resourceful, and solutions-oriented.
Education & Licensing
- High School Diploma or Equivalent
Trident Culture:
As a team member of Trident Management, you are expected to embrace the goals and spirit of the company and exceed customers' expectations every day. These values include, but are not limited to providing outstanding customer service, showing a positive attitude, being accountable for your actions, being trustworthy in your duties and demonstrating transparency in everything you do. You are a valued team member, and your work has impact. These are a few of our guiding principles and practices. We expect them to guide you through your daily activities while working at Trident Management.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Please provide your CAM License number.
- Do you speak any languages other than English?
Experience:
- Association Management of Condominiums, Co-Ops and/or HOAs : 1 year (Required)
- Customer service: 1 year (Required)
License/Certification:
Community Association Manager (CAM) (Required)