Community Manager

CCMC; Surprise (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits including medical, dental, vision, and life insurance

Flexible Spending Accounts

Company-matching 401k contributions

Paid vacation, holiday, and volunteer time

Employee Assistance Program

Job summary

A community management organization in the United States is seeking a passionate Community Manager to oversee operations and foster resident relationships. The ideal candidate will have over three years of experience in community management, a strong educational background in related fields, and excellent leadership skills. Comprehensive benefits are offered including health insurance and a 401k plan.

Qualifications

• Three or more years of onsite community management experience.
• Must have strong operational and financial background.
• Effective in engaging a diverse range of stakeholders.

Responsibilities

• Lead daily operations and drive community initiatives.
• Build relationships with residents and board members.
• Manage budgets and ensure financial accountability.
• Develop risk management programs.

Skills

Leadership Experience

Communication Skills

Team Development Expertise

Adaptability

Self‑Awareness

Education

Bachelor's degree in a related field

CAM license

Job description

About Us

At CCMC, we specialize in large-scale community management, transforming the industry through a resident-centric focus. Our core values—Integrity, Respect, Service, and Community—guide everything we do. We’re seeking a passionate Community Manager to join our team and make a lasting impact.

What You’ll Accomplish

• Drive Community Initiatives: Lead daily operations, ensuring that community goals align with CCMC’s mission. Oversee assets, vendors, and resources while ensuring compliance with governing documents.
• Foster Collaborative Relationships: Build strong connections with residents, board members, and staff through open and respectful communication.
• Ensure Financial Accountability: Manage budgets, prepare variance reports, and implement board directives, ensuring financial transparency and alignment with community goals.
• Maintain Risk Management Compliance: Develop and execute risk management programs, ensuring adherence to policies and long‑term planning.
• Develop & Motivate Teams: Lead and mentor the onsite team, focusing on delegation, collaboration, and performance development.
• Guide Strategic Decisions: Advise the board on long‑term planning and policy-making, anticipating challenges and aligning with community goals.
• Engage the Community: Facilitate resident meetings and build opportunities for active participation, ensuring a sense of inclusion and belonging.

What We’re Looking For

• Leadership Experience: Three or more years of onsite community management (HOA) or similar experience (hospitality, parks and recreation, city government), with a strong operational and financial background.
• Education: Bachelor’s degree, designations, or certifications in a related field (highly preferred). CAM license required upon hire in Florida, Nevada, and Georgia (within 90 days of hire in all other states).
• Core Values Alignment: A commitment to Integrity, Respect, Service, and Community, with a passion for enhancing the resident experience.
• Communication Skills: Strong verbal and written communication, with the ability to engage and listen to diverse stakeholders.
• Team Development Expertise: Skilled in delegation, coaching, and mentoring to build motivated and high‑performing teams.
>Adaptability: Ability to navigate change and resilience in addressing challenges while improving the resident experience.
• Self‑Awareness: Ability to recognize and regulate your own behaviors and reactions.
• Mindset: Open to feedback from others, and committed to professional and personal growth.
• Must pass a pre‑employment drug screen, background check, motor‑vehicle check, and credit check.

What We Offer

• Comprehensive benefits including medical, dental, vision and life insurance
• Wellness program
• Flexible Spending Accounts
• Company‑matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company‑paid Short‑term Disability
• Optional Long‑term Disability
• Employee Assistance Program
• Optional pet insurance
• Training and Educational Assistance
• Pertaining most importantly, a service‑focused team dedicated to your success!

Additional Information

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate a vehicle to perform certain job functions. (Please note: we will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

Inclusive and Accessible Work Environment

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor‑vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor‑vehicle standing. CCMC may periodically review motor‑vehicle reports to ensure compliance with these requirements.