Community Association Manager

Associa; Hartford (CT); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Community Association Manager to oversee a portfolio of communities in Connecticut. This role involves building strong relationships with condominium boards, ensuring ethical management practices, and supporting community goals. The ideal candidate will have experience in condominium management, excellent communication skills, and the ability to remain calm under pressure. Join a forward-thinking organization that values innovation and community impact, and enjoy a rewarding career dedicated to enhancing the lives of residents.

Qualifications

• Experience in Condominium Management or related field is required.
• Ability to learn quickly and use industry-specific software.
• Strong organizational and communication skills are essential.

Responsibilities

• Assist Boards in legal compliance and best practices.
• Prepare budgets and oversee expenditures.
• Manage vendors and conduct regular site visits.

Skills

Condominium Management

Organizational Skills

Communication Skills

Diplomacy

Windows and Microsoft Office Proficiency

Education

CMCA Licensing

Tools

Industry-specific Software

Job description

Join to apply for the Community Association Manager role at Associa.

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Westford manages community associations, such as condominiums and homeowner associations, throughout Connecticut. We do not engage in leasing, renting, landlord/tenant work nor real estate sales.

Licensed Community Association Manager (CAM) needed for full portfolio assignments for communities based in the Fairfield County Region.

The Manager shall build relationships with the communities to aid the Board in preserving, protecting, and enhancing the community, supporting immediate needs and long-term goals, while balancing the priorities of the Company and meeting contractual obligations.

The CAM is responsible for all aspects of community and support staff management within his/her portfolio with the goal of building and maintaining client relationships and satisfaction.

Key Responsibilities

• Assist Condominium Boards in discharging their duties and responsibilities.
• Proactively support and counsel Boards in legal compliance and industry best practices.
• Ensure management is conducted ethically.
• Serve as the primary contact for Condo Board members.
• Attend Monthly Board meetings, typically in evening hours.
• Participate in Annual, Budget, and Special meetings.
• Create meeting agendas and board packages.
• Prepare budgets and oversee expenditures.
• Manage vendors and oversee bid specifications.
• Recommend professionals or contractors as needed.
• Be available for emergency maintenance assistance.
• Conduct regular site visits.
• Read and comprehend governing documents and manage properties accordingly.
• Delegate tasks to office staff and collaborate on important matters.
• First-hand experience with Community Associations is desired.

Requirements

• Experience with Condominium Management or related field.
• Ability to learn quickly and use industry-specific software.
• Team-oriented with strong organizational skills.
• Excellent communication skills, professional and timely responses.
• Ability to work in a fast-paced environment and remain diplomatic.
• Calm under pressure.
• Proficiency in Windows and Microsoft Office.
• Pass required courses and exams for CMCA licensing in CT; Westford will cover licensing costs for suitable candidates.
• Background check required for licensing.

We are an equal opportunity employer, considering all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, protected veteran status, or any other characteristic protected by law.