Community Association Manager

Associa; Charlotte (NC); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Associa Carolinas in Charlotte, NC is hiring a Community Association Manager to oversee a portfolio of up to 10 communities in the Tri County area, including developing communities, single-family HOAs and townhomes.

You will manage daily operations, finances, budgets, compliance, maintenance, and capital projects, partnering with homeowners, boards, vendors, and onsite staff to keep communities running smoothly.

Formación

• High school diploma or GED and valid driver's license.
• 2+ years in community association or residential management.
• Strong communication and conflict-resolution skills.
• Customer-focused, team oriented, proactive communicator.
• Ability to manage multiple projects and deadlines.
• Organized, detail-oriented, self-directed with strong follow-up.

Responsabilidades

• Respond to inquiries by phone, email, and in person.
• Conduct community walk-throughs and site inspections.
• Greet homeowners, visitors, contractors, and vendors.
• Source and negotiate maintenance vendors; schedule work onsite.
• Update homeowners on news, events, and notices by various methods.
• Review financials and manage budgets.
• Schedule and facilitate board meetings.
• Coordinate architectural review requests.
• Handle other projects as assigned.

Conocimientos

Professional communication

Customer service

Team oriented

Time management

Attention to detail

Self-directed

Follow-up skills

Conflict resolution

Educación

High school diploma or GED

Descripción del empleo

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Associa Carolinas is hiring a Community Association Manager to oversee a dedicated portfolio of up to 10 communities in the Tri county area, consisting of some developing communities, single family HOA, and townhomes.

The Community Association Manager manages the daily operations to include administrative, financial, budgets, code, compliance, maintenance, capital projects, and more. The Community Association Manager collaborates and partners with homeowners, members of the Board of Directors, committee members, vendors, contractors, internal departments, and onsite staff.

Location: Charlotte, NC 28217

Daily responsibilities:

• Research and respond to inquires by phone, email, and in-person.
• Conduct community walk throughs and site inspections.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Source maintenance vendors; negotiate vendor contracts; schedule and coordinate vendors onsite.
• Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
• Review financials, create and manage budgets.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Other projects as assigned.

Requirements

• High school diploma or GED equivalent and valid driver's license are required.
• 2+ years of experience in community association, residential management, property management, or leasing are encouraged to apply.
• Professional communication skills (written and spoken) and knowledge of conflict resolution techniques.
• Customer service minded, team oriented, and a proactive communication style.
• Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
• Organized with attention to detail, takes ownership and initiative, self-directed, and strong follow-up skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.