Community Association Admin & Liaison

associacareers; San Diego (CA); On-site; USD 30,000 - 41,000; Full time

Job summary

Associa is seeking an Assistant Community Manager to provide clerical and administrative support to the Community Manager(s) and liaise with homeowners, vendors, board members, and staff at the Associa CSSC. The role requires strong MS Office skills and HOA knowledge, with on-site duties at 9610 Waples St., San Diego, CA 92121.

Responsibilities include document updates, agenda preparation, annual disclosures, mail handling, ARB processing, newsletters, delinquency monitoring, and coordinating

Qualifications

• High School Diploma or GED required.
• Associates degree strongly preferred.
• At least one year of Customer Service experience required.
• At least one year of Community Association Management or relevant experience preferred.
• Experience with a high call volume is preferred.

Responsibilities

• Provide clerical and administrative support to Community Manager.
• Update and file association documents; arrange document delivery/pickup.
• Prepare agendas, management reports, and Board meeting packages.
• Prepare annual disclosures, notices, and financial statements; arrange bulk mailing.
• Update homeowner/association information in C3 and shared files.
• Process mail, print, scan, and fax as general office support.
• Assist ARB application processing and on-site community inspections.
• Issue key fobs, pool passes, and access keys.
• Prepare newsletters, flyers, and documents for homeowners.
• Monitor delinquency rates and assist collections.
• Assist with RFPs, repair quotes, insurance notifications.
• Update property fact sheets in C3.
• Prepare homeowner CC&R violation letters and communicate results.
• Assist with corporate programs (website, portals).
• Other duties as assigned.

Skills

Customer service

Time management

Attention to detail

Proactivity

Teamwork

Confidentiality

Communication

Multitasking

Education

High school diploma or GED

Associate degree

Tools

Microsoft Office

Job description

Associa is seeking an Assistant Community Manager to provide clerical and administrative support to the Community Manager(s) and liaise with homeowners, vendors, board members, and staff at the Associa CSSC. The role requires strong MS Office skills and HOA knowledge, with on-site duties at 9610 Waples St., San Diego, CA 92121.

Responsibilities include document updates, agenda preparation, annual disclosures, mail handling, ARB processing, newsletters, delinquency monitoring, and coordinating