Community Associate

Bottle Rocket Search | Coworking & Flex Space Recruitment; New York (NY); On-site; USD 55,000 - 65,000; Full time

Job summary

A dynamic coworking space in SoHo is seeking a Community Associate to enhance member experience. This role involves front desk duties, community engagement, and operational support, perfect for someone passionate about hospitality and community building.

Qualifications

• 1–2 years in hospitality or customer-facing role.
• Highly organized and able to multitask.

Responsibilities

• Greet members and guests with warmth and professionalism.
• Coordinate community events and support member onboarding.
• Maintain workspace cleanliness and functionality.

Skills

Hospitality

Customer Service

Organization

Communication

Tools

G-Suite

Slack

CRM

Job description

Join to apply for the Community Associate role at Bottle Rocket Search | Coworking & Flex Space Recruitment

Join to apply for the Community Associate role at Bottle Rocket Search | Coworking & Flex Space Recruitment

Bottle Rocket Search | Coworking & Flex Space Recruitment provided pay range

This range is provided by Bottle Rocket Search | Coworking & Flex Space Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $65,000.00/yr

Position: Community Associate

Location: SoHo, New York City

Search Partner: Retained by Bottle Rocket Search

About the Opportunity

A dynamic, design-forward coworking space in the heart of SoHo is hiring a Community Associate to join their growing team. This isn’t just front desk work — this is the front line of experience.

You’ll be the heartbeat of the community, the face members see when they walk in, and the calm presence behind the scenes, making sure the space runs like clockwork.

Whether you’re helping a founder set up for their first pitch meeting, organizing a happy hour for creative entrepreneurs, or solving a Wi-Fi issue before someone hops on a global call, you’re doing it with energy, empathy, and a killer sense of hospitality.

This role is perfect for someone who loves people, thrives in fast-moving environments, and wants to grow in the world of hospitality, real estate, or operations.

Key Responsibilities

• Be the first and last impression — greeting members and guests with warmth, professionalism, and style.
• Own the front desk and common areas: answer questions, manage deliveries, and handle requests with efficiency.
• Foster a positive, inclusive community vibe by getting to know members and supporting their day-to-day needs.
• Assist with onboarding new members and giving tours to prospective clients.
• Coordinate and support community events, happy hours, and activations.
• Ensure the workspace is clean, stocked, and functioning — collaborate with facilities and cleaning teams to maintain a best-in-class environment.
• Respond to emails, Slack messages, and ticketing systems in a timely and clear manner.
• Assist the Community Manager with projects, reporting, vendor coordination, and other ad hoc needs.
• Be proactive in spotting areas for improvement and bringing creative solutions to the table.

Who You Are

• A people person through and through — you enjoy helping others and bring positive energy to the workplace.
• 1–2 years in hospitality, retail, coworking, office coordination, or a similar customer-facing role.
• Highly organized and able to multitask like a pro without dropping the ball.
• Comfortable with tech tools — G-Suite, Slack, CRMs, or coworking software.
• Professional communication skills, written and verbal.
• Comfortable handling unexpected situations with grace and good judgment.
• A team player who can also take initiative and work independently.
• Bonus if you’ve worked in a startup, design space, or hospitality-driven environment.

This search is being led exclusively by Bottle Rocket Search.

www.bottlerocketsearch.com

All inquiries will be kept strictly confidential.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Business Development, and Customer Service

• Industries

  Hospitality

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