Community Associate

NYC Department of Housing Preservation & Development; New York (NY); On-site; USD 43,000 - 50,000; Full time

Job summary

An established industry player is seeking dedicated Community Associates to join their team in New York. In this vital role, you will support the day-to-day operations of shelter intake, ensuring that vulnerable populations receive the assistance they need. You will engage with clients, manage sensitive information, and collaborate with various community shelters to facilitate placements. This position offers a unique opportunity to make a meaningful impact in the lives of individuals and families experiencing homelessness. If you are passionate about community service and thrive in a fast-paced environment, this role is perfect for you.

Benefits

Public Service Loan Forgiveness

Diverse work environment

Opportunities for growth

Qualifications

• High school diploma and 3 years experience in community work required.
• Bilingual skills and ability to work independently are a plus.

Responsibilities

• Record client information and social service referrals accurately.
• Interview families and maintain liaison with community shelters.
• Prepare administrative reports and manage case records.

Skills

Excellent communication skills

Organizational skills

Ability to work independently

Bilingual skills

Education

High school graduation or equivalent

Three years of experience in community work

Tools

CARES

Q-Flow

Job description

The selected candidate will serve as a Community Associate in the Correspondence/FOIL/Record Central Unit within BWSO’s Division of Management Services. The selected candidate will be responsible for processing a wide range of requests from correspondence, open records, connection card requests for large area requests for geographic data, and document research. Responsibilities include the production and editing of maps for water mains, sewer as-builts, stormwater, and sanitary drainage plans. The candidate will process requests for water and sewer information records submitted by the private sector, government agencies, and private firms retained by government agencies. They will also update and maintain the tracking database, including Microsoft Dynamic (CRM), ESRI Geographic Information Systems (GIS), CorrTrack, Infor Public Sector (IPS), OpenRecords, and other customized records retrieval applications, as well as ensure MS4 environmental compliance.

Under general supervision with some latitude for independent or unreviewed action or decision, the candidate may perform basic research in city planning. FOIL requests and requests in response to legal subpoenas must be researched and processed promptly due to tight litigation deadlines. Responsibilities include researching and processing requests for information related to correspondence, FOIL requests for water and sewer information, tap cards, and sewer connection cards; scanning water tap cards and sewer connection cards; entering required information into databases; maintaining files; and updating records.

**Community Associate - 56057**

Minimum Qualifications

Qualification Requirements

• High school graduation or equivalent and three years of experience in community work or community-centered activities related to the duties described above; or
• Education and/or experience equivalent to the above.

**Additional Benefits and Requirements**
• Public Service Loan Forgiveness: Eligible employees may qualify for federal loan forgiveness programs and state repayment assistance programs. For more information, visit https://studentaid.gov/pslf/.
• Residency Requirement: NYC residency is generally required within 90 days of appointment. Certain city employees who have worked for two continuous years may reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. Confirm eligibility with the agency during the interview.

**Equal Opportunity Statement**
The City of New York is an inclusive, equal opportunity employer committed to a diverse workforce and a work environment free from discrimination and harassment based on legally protected statuses or characteristics, including sex, race, ethnicity, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.