Community Associate

The Cannon Community; Houston (TX); On-site; USD 18,000 - 21,000; Part time

Job summary

The Cannon Community in Houston is seeking a part-time Community Associate to support front desk operations across Cannon locations. You will be the first point of contact for members and guests, setting the tone for a welcoming experience and ensuring smooth daily operations.

This role offers a flexible, people-first environment, with exposure to hospitality, events, and member services. A customer-focused mindset and reliable attendance are essential, and travel between Houston locations is

Qualifications

• Experience in customer-facing roles preferred.
• Ability to manage inquiries and bookings.
• Willingness to travel between Cannon locations in Houston, TX.

Responsibilities

• Cover the front desk at Cannon locations across Houston, delivering warm, professional hospitality.
• Field inquiries, manage conference room bookings, handle mail and deliveries.
• Develop knowledge of membership benefits, pricing, and availability to assist members confidently.
• Walk the floor regularly, maintain cleanliness and organisation.
• Support events, administrative tasks, and day-to-day operations.
• Travel between Cannon locations as needed to provide coverage.

Skills

Hospitality mindset

Customer service

Strong communication

Punctuality

Team player

Job description

Company Description The Cannon Community is an innovation infrastructure provider that operates a growing network of hubs supporting startups, entrepreneurs, investors, and corporate innovators. Through adviser and investor networks, educational seminars, professional networking events, and co-working spaces, The Cannon delivers essential resources that help innovators grow and succeed. The community includes hundreds of companies across three physical locations, including a 120K square foot flagship hub in Houston’s Energy Corridor, The Cannon Tower in downtown Houston, and the Post Oak location. Team members join a dynamic, collaborative environment focused on empowering innovation and building a strong, connected ecosystem.

Greater Houston Area / Part-Time / $13.00-$15.00/hour / Reports to Member Experience Training Manager / Requires travel to other Cannon Locations in Houston, TX

About This Role

The Community Associate is a flexible, part-time role supporting front desk operations across Cannon locations in Houston. You will be the first person members and guests interact with when they step into The Cannon, which means you set the tone for the entire experience. When our team needs coverage, you are the trusted person we call on to come in and keep things running. Whatever comes up that day, you handle it with care and a customer-first approach.

This is a great fit for a student or someone early in their career looking for part-time work in an energetic, people-first environment. At The Cannon you will be surrounded by some of Houston's top companies and founders, with real exposure to customer experience, operations, events, and sales.

What You'll Do

• Cover the front desk at Cannon locations across Houston, delivering a warm, professional hospitality experience to every member and guest who walks through the door.
• Field inquiries, manage conference room bookings, handle mail and deliveries, and keep operations running smoothly throughout your shift.
• Develop a working knowledge of membership benefits, pricing, and availability so you can assist members confidently and with care.
• Walk the floor regularly, maintain cleanliness and organisation, and ensure the space consistently reflects the standard The Cannon holds.
• Support the team across events, administrative tasks, and day-to-day operational needs.
• Travel between Cannon locations as needed to provide coverage as this is a multi-location support role.

What We're Looking For

• Be a bright part of someone's day. A good morning, a smile, remembering someone's name, knowing that the small things make a real difference.
• Take pride in the space. If something needs attention, take care of it. You will notice things others walk past.
• Get to know the community. Learn who members are and what they are working on. That is what makes this more than just a front desk job.
• Be helpful and present. Show up on time, be someone members and the team can count on, and look for ways to make someone's day a little easier.
• Bring your ideas. If you notice an opportunity for improvement, we'd love to hear it. We value team members who bring fresh perspectives and attention to detail.

A positive attitude, strong people skills, and a genuine interest in hospitality and customer experience go a long way here. Experience in a customer-facing role is a plus, but if this is your first one, even better. We love developing people who are excited to learn and committed to setting themselves up for success, both here at The Cannon and in their long-term career.

If this sounds like you, we'd love to hear from you!