Community Assistant

Horizon Realty Advisors; Eugene (OR); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Health & Wellness benefits

Company 401(k) with match

Paid time off & holidays

Professional development

Job summary

Horizon Realty Advisors is seeking a part-time Community Assistant to join our team in Eugene, OR. The role supports the Leasing Manager by delivering exceptional customer service to current and prospective residents, while assisting with tours, applications, and lease documentation.

Office hours are 9am-7pm, Monday to Friday, with Saturday shifts 10-5 and some evenings. We offer a benefits package, training, and opportunities for growth within a collaborative culture.

Qualifications

• High school diploma or GED required.
• Previous leasing, sales, customer service, hospitality, retail or property management experience preferred.
• Experience in fast-paced, customer-focused environment preferred.

Responsibilities

• Greet and assist residents and visitors, delivering superior customer service.
• Assist leasing managers with property tours and processing applications.
• Maintain organized office files and documentation, ensuring accuracy and timeliness.
• Support leasing functions and prep lease documents as needed.
• Plan and help execute resident events and community engagement activities.

Skills

Customer service

Communication

Team player

Education

High school diploma or GED

Job description

Description

Horizon Realty Advisors is a fast-growing real-estate investment and management company headquartered in Seattle. Since our founding in 2001, our values have guided our success across every facet of the business. Today, we manage a diverse portfolio of conventional multifamily and student housing communities in 15 states.

From our groundbreaking Pledge of Excellence to numerous employee-led initiatives, Horizon has a long-standing commitment to putting people first.

We are a culture of inclusion and collaboration. We recruit and retain the industry's top talent, develop leaders, and encourage innovation in the workplace. We deliver market-leading results through our Pledge of Excellence. We care, we serve, we are a GREAT place to work.

Employment Type

Part Time

Compensation Structure

$17/hr, plus leasing commissions.

Schedule

Alternates to meet needs of staffing schedule. Office hours are 9am-7pm M-F, and 10-5 on Saturday, and evening and Saturday shifts are required.

Explore

Chase Village

What We Offer

No matter where you are in your career, Horizon supports you with benefit programs and resources to help you thrive today and prepare for tomorrow.

• Health & Wellness: Medical, dental, vision, and mental health coverage options.
• Financial Well-Being: Company-paid basic life insurance and 401(k) plan with up to a 4% company match.
• Time Off & Work-Life Balance: Tiered paid time off + exchange options, 8 paid holidays, paid parental leave, and volunteer hours.
• Growth & Perks: Ongoing training, professional development, employee discounts, rewards and recognition program, and more.

Benefits vary by employment type.

Requirements

What You'll Do

The Community Assistant supports the Leasing Manager in delivering exceptional customer service to current and prospective residents. This entry-level role focuses on creating a welcoming community experience through strong communication, organizational skills, and a genuine passion for helping others.

Key Duties & Responsibilities:

• Greet visitors and residents professionally and deliver superior customer service via phone, in person, and remotely.
• Manage incoming packages by logging, organizing, and distributing them using the onsite package management system.
• Maintain organized office files and ensure all documentation is completed accurately and on time.
• Support leasing functions as needed, including conducting property tours, processing applications, and preparing lease documents.
• Assist in planning and executing resident events and community engagement activities.

What You Bring

• High school diploma or GED required
• Previous experience in leasing, sales, customer service, hospitality, retail, or property management preferred
• Experience in fast-paced, customer-focused environment preferred

Why Horizon

At Horizon, we don't just fill positions, we develop careers. Our commitment to training, mentorship, and internal promotion means that your role is just the beginning. We're invested in helping you reach your full potential.

Whether you’re exploring this role or discovering other opportunities across our organization, we’re always looking for passionate individuals who want to learn, contribute, and build a long-term career with us.

EEO Statement

Horizon Realty Advisors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.