Community Assistant

Tailwind Group, Inc.; College Station (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Community Assistant, where your dedication to customer service will shine. This part-time role offers a unique opportunity to engage with residents, assist with property management, and contribute to a vibrant community atmosphere. You'll be a key player in maintaining the reputation of a recently renovated housing community designed for university students. With a commitment to innovation and integrity, this position allows you to develop your skills in a supportive environment while making a positive impact. If you're passionate about creating lasting relationships and delivering exceptional service, this is the perfect opportunity for you.

Qualifications

• Ability to work in a fast-paced environment managing multiple projects.
• Strong administrative and communication skills are essential.

Responsibilities

• Provide excellent customer service to residents and prospects.
• Assist with marketing efforts and community events.
• Respond to leasing inquiries and manage administrative tasks.

Skills

Customer Service

Administrative Skills

Organization Skills

Communication Skills

Problem-Solving

Education

Current Enrollment at University

Tools

Microsoft Office

Job description

Description

Tailwind Group capitalizes on real estate opportunities in acquisition, development, and management. Our team is uniquely qualified to provide full-scope expertise, ensuring lasting and sustainable environments. We are committed to creating and supporting a workplace culture that is versatile, innovative, and the best in our market. We strive for every team member to operate by our five core values—in doing so, they are affecting a positive change in their respective communities. Attracting and retaining the most talented and passionate individuals in our industry is an everyday objective at Tailwind Group. We would love for you to join our team!

The Position: The Community Assistant is primarily responsible for providing high-quality customer service and dedication to our current and future residents. A successful Community Assistant will provide excellent customer service to our residents and administrative support to the office staff, take pride in the property, and understand that this role is critical to the reputation of the property.

The Property: The Landing College Station is a unique housing community consisting of 444 units and 628 beds, recently renovated and designed with Texas A&M University students in mind.

This is a part-time position working a variable schedule, not to exceed 29.5 hours per week. Nights or weekends may be required from time to time dependent on business needs.

The compensation range for this position is $12.00/hour plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location.

Responsibilities & Duties

• Model and cascade Tailwind Group’s five core values: Entrepreneurial, Versatile, Responsive, Innovative, and Integrity.
• Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
• Participate and assist with the execution of marketing efforts on campus and in the community, customer appreciation events, and other special events.
• Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow-ups with the potential resident.
• Assist with annual unit turnover and help execute move-in/move-out procedures.
• Complete administrative and Front Desk tasks and duties.
• Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy.
• Seek feedback from residents and communicate them with the team.
• Respond to after-hour emergency issues as needed.
• Perform other duties as directed by Property Manager.

Requirements

• Prefer for our Community Assistants to live onsite and be currently enrolled at the university.
• Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
• Possess strong administrative, organization, and communication skills.
• Demonstrate a high level of integrity and professionalism.
• Be a self-motivated individual and excel at working in a team environment.
• Ability to have a positive and innovative approach to problem-solving.
• Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.

To learn more about our core values, mission, and vision, check out: http://thetailwindgroup.com/.

A complete list of responsibilities and duties can be provided during the interview process.

This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.

Notice to Third Party Agencies: We are not accepting resumes from recruiters or employment agencies for this position.