Community Alignment Specialist

Guilford County; Greensboro (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Employee Wellness Center

Life and AD&D benefit

Flexible spending accounts

Job summary

Guilford County Government seeks a professional to develop, implement, and sustain the Family Connects program within the Public Health Department. You will build coalitions, coordinate services, and promote community partnerships to support families with newborns.

The role requires independent planning, strong communication, and the ability to drive program activities from design to implementation, with collaboration across civic and health partners.

Qualifications

• Advocate and represent clients’ interests with other service providers.
• Practice effective communications both orally and in writing.
• Possess leadership skills and take initiative to be proactive.
• Considerable knowledge of community resources.
• Create and maintain good working relationships with community agencies.

Responsibilities

• Establish and nurture relationships with community resources and services supporting families referred to by Family Connects nurses.
• Participate in Community Advisory Board to coordinate services with early childhood partners.
• Identify resources, maintain provider contacts, and map gaps in community supports.
• Attend nurse case conferences to provide case consultation education about resources.
• Market the program to referral sources and community groups to publicize services and encourage engagement.

Skills

Advocacy

Communication

Leadership

Community resources

Relationship building

Education

Bachelor's degree in human services

Master's degree in human services

Job description

GUILFORD COUNTY GOVERNMENT

Quality Government

Description

Performs professional and consultative work in developing, implementing, and sustaining the Family Connects program in the Public Health Department.

Distinguishing Features of this Class

Employees in this class manage, coordinate, and promote the development of community resources in partnership with both public and private agencies within the community. Work includes designing and implementing Family Connects marketing plans for the community. Employees are responsible for establishing, maintaining, and/or participating in effective coalitions and partnerships among civic, community and health and human services partners to plan programs, services, and supports designed to meet the needs of families with newborn children. The position requires independence in planning work, establishing schedules, and making program-related decisions. Work is performed under the general supervision of the Community Health Consultant.

Duties And Responsibilities

Essential duties and responsibilities include, but are not limited to:

• Establish, participate in, and nurture relationships, partnerships, and coalitions with community resources and services that provide support to families referred to by Family Connects nurses and that participate in the community system of care for young children and their families.
• Participates in Community Advisory Board(s) (CAB) to coordinate services with others in the early childhood system of care and collaborates to support Community Alignment across partners in Guilford County.
• Identify resources, establish relationships with providers, maintain an updated list of resources and identify gaps in needed community resources
• Attend nurse case conferences during team meetings to provide case consultation education about community resources to support nurse home visitors as they connect families with community resources
• Provide individual consultation about community resources to support nurse home-visitors as they connect families with community resources.
• Market the program by communicating with referral sources (ex: OB/GYN Practitioners, hospitals, pediatricians), communicating with groups that interact with families (for example employers, DSS, churches, childcare agencies), and soliciting support from community leaders (ex: to publicize the program and provide incentives to families if available).
• Compile and maintain reports, and documentation of program activities regarding community relations for use in program evaluation.
• Identifies gaps in supports for families using both quantitative and qualitative data and collaborates with partners, including Community Advisory Board(s), to elevate and address gaps and barriers to receiving services.

Recruitment Standards

Knowledge, Skills And Abilities

• Ability to advocate and represent clients’ interests with other service providers.
• Ability to practice effective communications both orally and in writing.
• Possess leadership skills and ability to take initiative to be proactive.
• Considerable knowledge of community resources.
• Ability to create and maintain good working relationships with community agencies.

Typical Qualifications

Bachelor’s degree from an accredited college or university in the human services area or equivalent combination of education and experience that provides the necessary knowledge, skills and abilities to successfully perform the essential functions of the position.

Master’s degree from an accredited college or university in the human services area. Two or more years of demonstrated experience leading and participating in community initiatives for public health programming and/or project management.

Supplemental Information

Working Conditions

This position will be out in the community and promoting the FCG program (meetings, health fairs, going to community & provider partner offices)

Driving Requirement

This position requires driving, whether driving a County owned or personal vehicle, to conduct county business. Driving includes, but is not limited to attending conferences, meetings, or any other country-related functions. Motor Vehicle Reports may be verified for valid driver’s license and that the driving record is compatible with the county’s driving criteria. If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County’s vehicle use policy.

Special Note

This generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legally defensible personnel decisions.

Equal Employment Opportunity Statement

Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.

Why Join Us

We are excited about the opportunity of having you as a prospective new employee! You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work? Below are a few of the reasons why we love working for Guilford County.

Benefits and Compensation

We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.

Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.

We are excited to inform you Guilford County has a Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!

Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.

13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off.

Employer contributes 5% into your 401(k) - no match required.

Enrollment in the State Retirement Plan by contributing 6%.

Longevity pay beginning at five years of service.

We provide a $10,000 Life and AD&D benefit to eligible employees.

Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.

Voluntary Life, AD&D, Short-Term and Long-Term Disability.