Community Adviser

ACFA - The Advice Network; New Jersey; Hybrid; USD 34,802 - 36,921; Part time

Benefits offered by this job

5% employer pension contributions

Hybrid working model

Job summary

ACFA - The Advice Network is looking for advisers to provide practical assistance and advice to community members across various topics. You will utilize your empathetic, person-centered approach while maintaining strong organisational and numeracy skills.

The role offers a hybrid working model and includes a trainee salary of £26,394, with potential progression to a qualified adviser role at £28,001 per year, pro-rata for part-time personnel.

Qualifications

• Ability to understand written and oral information of some complexity.
• Good numeracy skills sufficient to compile accurate financial statements and calculate benefits.
• Confidence in using IT and cloud-based systems.

Responsibilities

• Provide advice and hands-on assistance to clients across various advice topics.
• Work as a part of a multi-service team.
• Adapt to the needs of individual clients.

Skills

Empathy

IT and cloud-based systems

Numeracy skills

Organisational skills

Initiative

Job description

We’re recruiting Advisers and as the job title suggests you’d be in the community (and on the phone), providing advice and hands‑on practical assistance to people across the range of advice topics.

The development pathway for this role leads to becoming a qualified adviser with the scope to progress to caseworker level.

You will be empathetic and take a person‑centred approach to your work, adapting to the needs of each individual client.

You will have the ability to understand written and oral information of some complexity; have good numeracy skills (sufficient to compile accurate financial statements and calculate benefits) and be confident using IT and cloud‑based systems.

You will be organised, able to use your initiative, and work effectively as part of a multi‑service team.

We will provide training so you gain the knowledge needed to excel in this role.

Key info

• 30 to 37.5 hours per week
• 5% employer pension contributions
• Hybrid working – mix of home/office
• Trainee – £26,394 a year (pro‑rata for part‑time personnel)
• Qualified – £28,001 a year (pro‑rata for part‑time personnel) for candidates who are qualified and meet the AQS adviser standard

Closing date

12 noon on 10th July

Interviews

Likely to be week commencing 20th July

Find out more in the Community Adviser role description and person specification.