Communications Technician

City of Cortez, CO; Cortez (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement

Sick leave

Vacation time

Job summary

EmergencyMD in Cortez, CO is seeking a Communications Technician (911 Dispatcher) to serve as the critical link between the public and responders. You will take calls, relay information, and coordinate dispatch for police, fire, and EMS responders in a fast-paced, on-site communications center.

The role requires 18+, a high school diploma or GED, pass key certifications within a year, and willingness to work rotating shifts including nights, weekends, and holidays.

Qualifications

• Age 18+ required.
• High school diploma or GED required.
• English proficiency required.

Responsibilities

• Receive and document emergency and non-emergency calls, then relay clear, timely information to responders.
• Dispatch and coordinate police, fire, and EMS resources using radio and 911 systems.
• Monitor multiple radio channels and maintain accurate logs and records.

Skills

Call taking

Dispatch coordination

Radio traffic monitoring

Documentation and logging

Education

High school diploma or GED

Job description

What You’ll Do

As a Communications Technician (911 Dispatcher), you’ll be the critical link between the public and police, fire, and EMS—helping ensure the right response is sent quickly and accurately. You will:

• Receive and document emergency and non-emergency calls, then relay clear, timely information to responders
• Dispatch and coordinate police, fire, and EMS resources using radio and 911 systems
• Monitor multiple radio channels and maintain accurate logs and records

Minimum requirements include:

• Age 18+; high school diploma/GED; English proficiency
• Type 35 wpm; Colorado driver’s license (or ability to obtain)
• Availability for rotating shifts, nights/overnights, weekends, and holidays
• Ability to earn/maintain required certifications within one year (APCO, EMD, NIMS, Notary)

Apply to help serve Cortez and the Montezuma County area in a role that truly matters.

Inside the Communications Center

You’ll work onsite in a fast-paced communications center supporting the City of Cortez and Montezuma County area. A shift may start with system checks and reviewing updates, then move quickly between call-taking and radio traffic as activity changes. You’ll gather details from callers—sometimes calm, sometimes distressed—and keep information organized as situations evolve. Training is structured: classroom instruction, online modules, and about three months of guided, on-the-job learning to build confidence and consistency.

Your Benefits

This full-time role includes Medical, Dental, Vision, and Life Insurance, plus Retirement. You’ll also receive sick leave and vacation time.