Communications Technician

City of Cortez, Colorado; Cortez (CO); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Sick leave

Vacation time

Job summary

The City of Cortez, Colorado is seeking a Communications Technician (911 Dispatcher) to connect the public with Police, Fire, and EMS, ensuring fast and accurate response. You will document calls, relay information, and coordinate resources in a dynamic, onsite role.

In this full-time position, you’ll work shifts, maintain logs, and progress through training with classroom, online modules, and guided on-the-job learning to build confidence and consistency.

Qualifications

• Must be 18+ with high school diploma/GED.
• Able to type 35 wpm.
• Possess Colorado driver’s license or ability to obtain.
• Willing to obtain APCO, EMD, NIMS, and Notary within one year.

Responsibilities

• Receive and document emergency and non-emergency calls, then relay clear, timely information to responders.
• Dispatch and coordinate police, fire, and EMS resources using radio and 911 systems.
• Monitor multiple radio channels and maintain accurate logs and records.

Skills

English proficiency

Typing 35 wpm

Colorado driver’s license

Shift work availability

Certification readiness

Education

High school diploma or GED

Job description

What You’ll Do

As a Communications Technician (911 Dispatcher), You’ll Be The Critical Link Between The Public And Police, Fire, And EMS—helping Ensure The Right Response Is Sent Quickly And Accurately. You Will

• Receive and document emergency and non-emergency calls, then relay clear, timely information to responders
• Dispatch and coordinate police, fire, and EMS resources using radio and 911 systems
• Monitor multiple radio channels and maintain accurate logs and records

Minimum Requirements Include

• Age 18+; high school diploma/GED; English proficiency
• Type 35 wpm; Colorado driver’s license (or ability to obtain)
• Availability for rotating shifts, nights/overnights, weekends, and holidays
• Ability to earn/maintain required certifications within one year (APCO, EMD, NIMS, Notary)

Inside the Communications Center

You’ll work onsite in a fast-paced communications center supporting the City of Cortez and Montezuma County area. A shift may start with system checks and reviewing updates, then move quickly between call-taking and radio traffic as activity changes. You’ll gather details from callers—sometimes calm, sometimes distressed—and keep information organized as situations evolve. Training is structured: classroom instruction, online modules, and about three months of guided, on-the-job learning to build confidence and consistency.

Your Benefits

• This full-time role includes Medical, Dental, Vision, and Life Insurance, plus Retirement.
• You’ll also receive sick leave and vacation time.

Salary: $23.57 - $25.01 per hour